Remote researcher

MICHAEL E. KLUGER

*** **** **** ****** #**

New York, NY 10019 Cell-646-***-**** *************@*****.***

Objectives

Creative, goal-oriented individual with wide-ranging arts background seeks to contribute experience gained as a telefundraising and telemarketing manager. Also seeking to fuflfill a variety of needs within a non-profit arts, pro-democracy, or health organization’s administration, including telefundraising, in preferably a remote or hybrid position

Work Experience

ASSISTANT MANAGER/PHONE REP:

Subscription Renewals/New York City Ballet, 1990-2019

-Part of high-caliber in-house calling staff, assembled twice yearly

for the purposes of retaining/broadening NYCB subscriber base

-Advised staff on NYCB repertory, profile of Dancers, and fundraising info

Staff chosen on their expertise at persuading new attendees to renew,

and renew with a larger subscription package.

MANAGER, TELEFUNDRAISING CAMPAIGNS:

New York City Ballet, 1994-2010/ 8 month annual campaigns

(SD&A Teleservices, Inc.)

-Managed fundraising and subscription campaigns for the New York Cirty Ballet

-Assembled and motivated team of telemarketing professionals who exceeded

fundraising goals

-Contributed to financial goals by making telemarketing calls as well.

- Acquired new donors; upgraded renewing donors

- Increased Telefund revenue from approx. $600,000 a year to a peak of 1.6 million

a year over a 13 year period, and increased donor base by approx. 33% over the same

time period

- Successfully implemented SD&A -designed software to effectively manage donor

lead base and facilitate the flow of phone fundraising process

CONSULTANT, SD&A Teleservices, Inc.:

Telefundraising and Telesubscription campaigns:

Lincoln Center for the Performing Arts Fundraiser, 2005

The Boston Ballet Subscription Drive, 2003

- Advised managers and re-trained staff.

- Stabilized and revitalized campaigns by fine-tuning strategies to reach fiscal goals/ increase subscriber base.

Michael E. Kluger -2- *************@*****.***

Other Skills/Interests

VOICE -OVER ARTIST: 2017-present

-5 star rating on Voices.Com

- Website: www.michaelkluger.com

PHOTOGRAPHER:

Contributor:

− NY Philharmonic Archives: Photos of Leonard Bernstein

− The Winger.com 2006 (photojournalist)

- Lincoln Center Family Art Show-2005-2008

PIANIST/MUSICAL DIRECTOR:

− The Gingerbread Players Children’s Theatre, 1983-1991

−

TEACHER/MUSICAL DIRECTOR/DIRECTOR:

- Stagedoor Manor Perfoming Arts Camp, 1982-1986

CURRENT PURSUITS:

− Photography, Jazz History, Voice-overs, Travel, Restaurant/Wine enthusiast

− History and Current events reading

Education

- BRANDEIS UNIVERSITY: MFA, Theatre Arts

- CASE WESTERN RESERVE UNIV.: BA, Music/Theatre

(With Piano Studies at CLEVELAND INSTITUTE OF MUSIC)

- HIGH SCHOOL OF MUSIC AND ART, NYC

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