Transportation Security Specialist

Meghan Hoover

************@*****.*** 571-***-**** SURPRISE, AZ 85387

Summary My goal is to further my experience and enhance my professional skills by securing the position as an Student Account Representative at Arizona State University, within your Peoria, AZ location. I am committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance.

Skills

Essential Skills

●Effective oral and written communication

●Excellent interpersonal skills

●Motivated & Adaptable

●Integrity & Confidentiality

●Logistics

●Project Management

●Leadership

●Teamwork

●Work Ethic

●Customer Service

●Problem Solving & Conflict Resolution

●Negotiation

●Report Development & Analysis

●Organization

Technical Skills

●Salesforce

●CONCUR/DTI logistics

●Microsoft Office : Word, Excel, PowerPoint

●Google Suite: Gmail, Calendar, Drive

●Adobe Acrobat

Federal Records Keeping Act

Professional Summary:

My goal is to expand my previous experience as a Transportation Security Specialist, with over 22 years of experience in conducting assessments, inspections, and providing technical guidance to enhance aviation security measures globally and incorporate that experience into a new and challenging career, as an Office Manager (K-6) within your American Leadership Academy Receptionist/Administrative, within your Peoria, AZ location.

Proficient in:

Versed in collaboration and negotiation with a diverse cadre of domestic and foreign partners, to analyze and mitigate emerging threats to the transportation system by proposing preventative measures within the Code of Federal Regulations. Verbal and written communication, managing multiple projects, multitasking and prioritizing deadlines, inventory, training, and interpreting the U.S. Federal code.

Transportation Security Administration

Transportation Security Specialist - International

Inspector: June 2012 - December 2023

Duties, Accomplishments, and Related Skills:

●Conducted Foreign Airport Assessments based on International Civil Aviation Organization Standard and Recommended Practices to identify vulnerabilities to civil aviation within Europe, Africa, Middle East, Asia, and Pacific territories.

●Directed joint airport assessments with foreign partners, such as, the European Commission and other foreign transportation counterparts, to build corporations and improve security structure within those countries.

●Oversaw Inspection on the aviation industry within foreign airport locations with service to the United States, including inspections of passenger and cargo carrying aircraft were conducted to identify vulnerabilities to the aviation system, ensure cargo security supply chain was maintained, and ensure compliance with Federal Regulations, and applicable security programs.

●Provided technical direction and guidance to the aviation industry regarding new and existing Transportation Security Administration and Department of Homeland security requirements.

●Proposed preventative measures to the transportation industry based on Transportation Security Administration requirements. Provided in-depth briefing papers, speeches, talking points, intelligence reports, and other documents to senior leadership.

●Utilized strong communication skills to convey the security vulnerabilities identified, and provide solutions to mitigate threats.

●Hosted government officials and foreign airport officials including Department of Homeland Security; US State Department, Ambassadors, Consulate Generals and Regional Security Officers on oversite missions based on experience and intelligence.

●Analyzed emerging intelligence to assess global security threats to worldwide transportation security systems.

●Evaluated countries aviation security programs and national standards for commensurability with

U.S. regulations. In cases of non-compliance, provided guidance and training to prevent

recurrence.

●Proficient in security screening equipment, to include x-ray interpretation and explosive detection equipment.

●Provided training and guidance, classroom and practical, to best mitigate emerging threats that affect the transportation security system.

●Managed multiple projects; such as, data migration, fiscal budget tracking and accountability.

●Executed travel logistics within the scope of federal government guidelines and budgetary restrictions.

●Conducted records management for federal records, and recommended the proper storage of those records within the National Archives.

Developed and instructed training curriculum for field Transportation Security Specialists, to better educate our transportation security partners.

Transportation Security Administration

Transportation Security Specialist - Senior Domestic Inspector

October 2009 - June 2012

Duties, Accomplishments, and Related Skills:

●Educated regulated entities, and non-regulates stakeholders, regarding aviation security programs, security directives, and policies involving transportation security.

●Provided technical advice and solutions to regulated entities regarding regulations and required policies.

●Conducted outreach with regulated entities on changes in policy and programs, new and emerging threats to aviation security in order to minimize security threats.

●Provided policy guidance on transportation security issues to domestic aircraft operators and foreign air carriers regarding security issues based on the International Civil Aviation Organization, Annex 17.

●Conducted assessments of air carriers and airports to identify problem areas and deviations from prescribed security laws, policies, regulations, and International agreements.

●Issued reports and determined appropriate corrective action required for violations by regulated entities, discovered during inspections; and provided feedback to regulated entities on the overall adequacy, effectiveness, and guidance on how to restore compliance with security policies and regulations.

●Prepared reports regarding results of inspections of regulated entities.

Transportation Security Administration Transportation Security Specialist - Domestic Inspector October 2008 - October 2009

Duties, Accomplishments, and Related Skills:

●Interpreted Federal policies and regulations; and utilized those regulations to provide outreach, inspection and investigations on regulation entities.

●Utilized risk based intelligence reports and compliance history of the regulated entity to determine compliance history and conduct corrective enforcement action.

●Routinely met with regulated entities to address and identify potential vulnerabilities, analyze the effectiveness of security operations and suggest ways to improve efficiency of their security operations.

●Worked independently, with a high degree of decision making and self-reliance, to execute a yearly work plan within the required timeframes.

Properly documented all security related violations by collecting evidence and documentation and maintained those records to demonstrate compliance and analyze trends.

Transportation Security Administration

Transportation Supervisory Security Officer

October 2002 - October 2008

Duties, Accomplishments, and Related Skills:

●Managed and directly supervised a diverse group of passenger and baggage Transportation Security Officers.

●Implemented corrective action for improper procedures and misconduct of subordinate employees.

●Resolved passenger disputes and provided solutions to resolve concerns.

●Liaised with law enforcement personnel regarding joint activities.

●Conducted security related briefing concerning sensitive security related information.

●Assisted concerned parties with inquiries for information and utilized that information to initiate investigations of regulated entities.

●Engaged in conflict resolution in reference to the traveling public and personnel.

●Assigned personnel according to policy and work demands.

●Communicated effectively with co-worker and the traveling public from diverse backgrounds to convey technical, procedural, and substantive information.

●Ensured that all functions were consistent with Standard Operating Procedures, and ensured that employees were aware of and understood any changes in policy.

●Conducted briefings on emerging threats and changes to policy or procedures to enhance air travel security.

Education:

University of Phoenix

Bachelor’s Degree 12/2009

Major: Organizational Security and Management

Relevant Coursework, License, and Certifications:

Homeland Security and Interagency Response; Introduction to Regulatory Issues in Security and Management; Industrial Safety, Legal and Regulatory Issues in Security Management, Organizational Behavior and Management; Industrial Safety; Legal and Regulatory Issues in Security Management; Organizational Behavior and Management; Threat and Vulnerability Management; Principles of Investigation; Security of Information Systems and Technology; Personal Security; Global Security Issues; Terrorism and Physical Security.

Job Related Training:

Federal Records Management Certification; Transportation Security Inspector Basic Training; Aviation Security Awareness Training; Goldberg Charitable Trust - Counter Terrorism Conference; Reid Technique and Interviewing an Interrogations advance course, DHS/TSA Foreign Airport Assessment and Inspection course; Chameleon Associates - Advance Security Questioning; New Mexico Tech - Prevention and Response to Suicide Bombing Incidents Awareness Level training; New Mexico Tech - Incident Response to Terrorist Bombing Awareness Level Training Course; DHS/TSA Basic Physical Security Course; Physical Security Training Program; High Threat Security Training Program; High Threat Overseas Seminar; Fundamentals of Leadership; and Introduction to Post Duty Officer Responsibilities.

References:

Kenneth Ried, International Industry Representative, Sydney, Australia, 424-***-**** Danielle Bergquist, Transportation Security Representative, Sydney, Australia, 571-***-**** Darren Dowell, Investigator, United States Marines; 619-***-****

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