Customer Service High School
Resume:
Khalid
FRIFRA
S E N I O R F & B WAITER
Agadir, Morocco
***********@*****.***
"I am a qualified Senior Waiter with over 10 years of experience in the Food and Beverage industry. Throughout my career, I have honed my skills in providing exceptional customer service, managing large teams, and ensuring smooth operations in a fast-paced environment. My extensive experience has helped me develop a keen eye for detail and a strong ability to anticipate and meet the needs of guests, making me a valuable asset to any hospitality team." Active lístening
Team Leadership
Menu Planning
Costumer service
Problem-Solving
Time management
Strong Communication
English : Advanced
French : Intermediate
Arabic : Native
S K I L L S
L A N G U A G E
E D U C A T I O N
English Linguistics
2010- 2012
COLLEGE COURSES
Art and humanities
2009 - 2010
HIGH SCHOOL DEGREE
E X P E R I E N C E
Hyatt place Taghazout Bay
Iberostar Hotel< Agadir
2021 - Present
2016 - 2020
SENIOR GALLERY HOST
Provide quality baverages & food products for all guests. Confirm reservations,compute bills and collect payments. Prepare,set up,clean and make change for the guests. Adhere to Hyatt brand standards.
Prepare food amenities.
HEAD WAITER
Monitorimg dining area activities.
Participate in junior staff training and orientation. Preparing and planning menus ahead.
Assist in food ordering,seving and related tasks.
Respond to guests inquiries and concerns.
Tikida Riu Palace Hotel, Agadir
2013 - 2016
WAITER
Provide excellent wait service to ensure satisfaction. Take orders and deliver food and beverages.
Stay attentive to guests needs.
Make menu recommendations.
Follow health code standards.
Compute bills and collect payments
Food & Beverage
2012- 2013
DIPLOMA
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