Office Coordinator Customer Service

C/V

CLAUDIA VAZQUEZ

***********@***.*** Hallandale Beach FL 33009 786-***-****

Experience

Office Coordinator/ Customer Service Insurance Representative

Albear Insurance / North Miami Fl

2021-2024

I managed incoming phone calls with efficiency. I provided courteous greetings alongside exceptional assistance to clients. I also collected payments and premiums, generated accurate insurance quotes.

I proactively identified opportunities to engage prospective customers with new offerings at competitive rates. Additionally, I addressed all other customer inquiries with professionalism and diligence.

Estrella Insurance

Office Assistance, CSR / Miami

2014/2020

Organizing all aspect of the staff training and schedule, processing payroll.

As assistant manager my task required me effectively maintained the client database, attending customer calls, collecting insurance policy premiums

Hair lab Salon

2012/2014

Cutting colored and styling customer ‘s hair attending the need proactive keep an agenda and keep a good outstanding cleanest on my workstation keep training and certification dated

Education

440 License Insurance Agent

St Petersburg Collage

2014-2015

Cosmetology

Beauty of America-Miami

1998-2000

Miami Dade College

Arts Associate

1989-1990

Skills

Strong knowledge of Auto Insurance

Excellent communication skills

Attention to detail

Ability to collaborate effectively

English and Spanish

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