Scrum Master Project Manager

providing more than just IT services, Excels at leading the whole project

Executive Summary

Having worked as a Contracted Consultant, my desire is to bring my experience and expansive level of skills as a Project Manager, Scrum Master, Program Manager and Process Analyst to one organization as it moves to fulfill its’ mission and goals.

Professional Skills & Competencies

Functional & IT Project Management

AGILE/Waterfall Methodologies

MSProject, Visio, SAP, Primavera, SharePoint

Relationship Building, MicroSoft Suite

Creates and Facilitates New Hire & On-Going Training, JIRA, Confluence, Offshore Leadership

Logistics, 3PL, Conflict Resolution, OCM and Adoption Lead, C-Level Presenter

Customer Service, SmartSheet, Slack, Trello

Scrum Master, Business Analyst

Scheduling/Project Planning, Google Suite

ERP, CRM, SalesForce Administrator

Process Improvement, Project Libre, Lucid

People Soft, ProChain, Snowflake

Professional Experience

Motion Recruitment Group – Roche Diagnostics – IT Project Manager/Scrum Master (05/2023 – Present)

Providing Project Management and Scrum Master support to lead cross-functional and global teams through the DIA Commercial RDI Transformation project; the transition of data from the NASDM SQL Server and other data resources to the Snowflake cloud-based system. Developed and executing comprehensive project plans that cover the overall project and the Organizational Change Management (OCM), data governance and decommissioning workstreams. While collaborating with Stakeholders via workshops and Steering Committee meetings to provide updates and address concerns, I am also responsible for budget and resource management, identifying and resolving project risks and roadblocks, facilitating daily stand-ups, sprint planning, retrospectives, product backlog management and the assignment, prioritization and management of tasks through the Jira board.

TEKSystems – Salesforce, Perrigo, Elanco – IT Project Manager (1/2022 – Open)

Working within the Pharmaceutical space to create, refine and track progress for project plans and schedules to bring several new products to market through systems testing, manufacturing and production phases and prepare for required plant maintenance shutdown while creating supporting documents and artifacts used to present to C-Level personnel. Overseeing the design of process workflows to find opportunities for improvement for user experience in requesting assistance from IT. Managing implementation of cash/payment application, customer database system and business system from corporate acquisition.

Utilizing AGILE and Waterfall methodologies to lead data migration of Tableau products, services and processes into Salesforce environment. Created and implemented change management materials. Provided project management and process improvement expertise in data analytics and HyperCare activities. Working in Consultant capacity for Workstream Leads to create integration processes and tools for corporate implementation. Working with Enablement Team to create process workflows. Performed duties using Google and Salesforce Suite of products. Updating internal DocuSign and Sales Team process to better capture revenue generating activities and gathering of success factor identifiers for acknowledgement.

Tata Consultancy Services – Eli Lilly & Company – IT Project Manager/Scrum Master (2/2019 –3/2023)

Utilizing Agile, Waterfall and Hybrid Project Management methodologies and MSProject, Jira and Primavera tools to lead several IT projects from initiation to completion. Projects cover system upgrades, application development, program enhancements, network refreshes and manufacturing line reconfigurations with teams located across the globe.

MMY Consulting – Rolls-Royce North America –Defense – IT Project Manager (5/2017 – 12/2018)

Led several IT projects through Design and Demand to Delivery Phase gates. Included deployment of project management software across the North American Rolls-Royce footprint, the building of infrastructure for two manufacturing lines, the move of personnel, equipment and network to new facility and a number of system upgrade and network refreshes by collaborating with internal and external customers and vendors. Utilized PMO best practices while creating project documentation that managed tasks, budgets, risks, schedule and deliverables.

Westcon Group – Project Manager/Program Manager/Process Analyst (1/2016 – 8/2016)

Project Management efforts included leading the successful onboarding and expansion of a global telecommunications entity into Canada and EMEA and the development and launch of a new product to market. Managed multiple logistics, device and system configuration projects for customers in addition to internal API, EDI and FTP system integration and enhancement projects through SDLC, QA, UAT, Regression Testing and Production phases with AGILE methodology. Contributed documents and methodologies for building of Project Management Office. Conducting several process improvement exercises resulting in realized savings in cost, time and greater efficiencies in product output while utilizing LEAN/Six Sigma methodologies.

Identified 137% profit loss on projected revenue of $85M

Led creation and implementation of product coverage software application

Author Solutions, LLC – Program Manager/Process Analyst (4/2014 – 12/2015)

Conceived and formed the Business Process Council (BPC) within the Project Management Office (PMO) to analyze current business practices and create projects to resolve identified issues and construct ERP solutions and infrastructure enhancements. Projects realized efficiencies in the customer experience, production, processing and sales departments. In addition to my process improvement duties and responsibilities, performed Program Management functions within the AGILE framework while overseeing portfolio of Customer Satisfaction projects for the US and Philippines operations. This involved developing and managing test scripts, user stories and testing process with QA and UAT Teams and all related deliverables.

Led testing and QA sessions through implementation of several software applications

Theoris IT Services – RCI/Wyndham, Process Analyst/Sr. Project Manager (Contract 2014)

RCI/Wyndham – Developed collaboration efforts for cross functional teams. Used Six Sigma methodologies to improve Lessons Learned processes for Release and Project Management Teams. Using Change Management methodologies, created analytical instruments along with the training materials and process flows necessary for the implementation of new strategies and processes across the organization. Facilitated change management events. In Project Manager role, led AGILE Software Development Process Tool, Project Status and ScoreCard enhancements.

Kavaliro Staffing – Duke Energy, Program/Project Manager (Contract 2012 – 2013)

Duke Energy – Responsible for taking 28 projects with 45 resources valued from $5,000 to $40 Million from Planning to Closing phases of project management cycle and then providing program management functions to oversee resource allocation, cost analysis, change management, scheduling and internal and external vendor management using Microsoft Project and Primavera. The projects involve rebuilding the electrical transmission lines and substations for northern Indiana. Develop, forecast and report weekly/monthly/quarterly project progress reports by program in addition to SOW and RFI/RFP info when necessary. Developed and implemented process improvement strategies.

Realized procurement and supply savings averaging 12%, saved just under $1M in construction costs and over 11,500 man hours

DNS Worldwide – Caterpillar, Project Scheduler (Contract 2012)

Caterpillar – Updated project schedule and provided change management support to customer’s project plan for engine builds utilizing Primavera 6 software.

BCForward – Eli Lilly & Co., Project Manager (Contract 2011)

Eli Lilly & Co., Marketing/Pharmaceutical Product Launch Provided pre-launch project management support to bring a new drug to market. Produced overall project plan which included plan and presentation for drug study for FDA submission. Crafted drug trial process, marketing, training and education phase materials in addition to risk assessment, management and mitigation procedures, vendor management and project closure resources for a team of 15.

Eli Lilly & Co., Legal Knowledge Management Services - Led project to make legal documents accessible globally. Created project plan, SOW, project charter, data collection tool, procurement plan, requirements gathering, SDLC, testing and software development, and configuration, Six Sigma and Black Belt resource plan, risk assessment and risk mitigation strategies, vendor management and communications plan in addition to tracking and managing critical path issues. Scheduled, coordinated, developed agenda and presentation materials for and led weekly team meetings which were attended by C-Level personnel, produced status reports and documents detailing project progress, processes and change management needs. Developed procurement plan, which included producing and reviewing RFI/RFP materials. Managed vendor contracts and service level agreements. Created reports to validate project need and presented to project team of 27 stakeholders.

Eli Lilly & Co., eBoard Book - Provided project management direction in the acquisition of iPads for Board Members, Executive Board and associated staff. In addition to project plan, developed and reviewed RFP/RFIs for external vendors, developed tool that determined what information will be included on secure sites for use during board meetings, designed security measures and protocol, scheduled on and off-site training sessions with vendor, operated as project liaison with vendor and created, presented and implemented system configuration tool. Managed approved budget to determine cost efficiencies. Created and reviewed SDLC testing and configuration tools.

Crafted drug trial process, marketing, training and education phase materials in addition to risk assessment, management and mitigation procedures, vendor management and project closure resources for a multifunction teams

Produced overall project plan which included plan and presentation for drug study for FDA submission.

DSS Consulting – Clarian Health, & Telamon Corp., Project Manager (Contract 2010 – 2011)

Clarian Health – Revenue Optimization/Revenue Cycle Services Responsible for managing multiple process improvement, training material development and hospital acquisition projects in the Revenue Optimization Division of Clarian Health’s Revenue Cycle Services Unit to create synergies that meet CMS payment standards.

Telamon Corp. Provides project management leadership in planning, implementing and maintenance for external and internal call center projects. Utilizes budgeting, scheduling of project phases, resource allocation, cross functional communication with C-Level stakeholders, change management, process improvement, issue resolution and critical chain methodology along with demonstrated business acumen and relationship management with all vendors.

Managed multiple process improvement, training material development and hospital acquisition projects to create synergies that met CMS payment standards.

Finch Constructors, Inc. – Project Manager (2007 – 2009)

Presided over the design and installation for a $28 million project to convert and equip Eli Lilly’s buildings with fire alarm and security systems. Oversaw the project activities related to scope definition and planning, budgeting, time estimating, scheduling for human and Enterprise Resource Planning (ERP), Product Lifecycle Management (PLM), contract negotiation, RFI/RFP creation, construction, implementation, management of day to day activities and close out of deliverables. Participated in issue and change management sessions stakeholders at all levels and implemented requested solutions.

Conducted risk management, critical chain methodology and quality assurance exercises in addition to development of contingency plans.

Led 28 projects with 45 resources valued from $5,000 to $40 million from planning to closing phases of project management cycle.

Presided over the design and installation for a $28 million project to convert and equip buildings with fire alarm and security systems.

Education & Certifications

Bachelor of Arts, Communications/Marketing; University of Connecticut

Certified Project Management Professional (PMP) Six Sigma – Green Belt (LSSGB) Professional Scrum Master (PSM) Information Technology Infrastructure Library (ITIL)

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