Customer Service Team Member

Shannon Massey

517-***-****

567-***-****

**********@*****.***

Summery

Dependable team member with retail experience and a hardworking approach. Seeking an oppurtunity to grow with a company and build a career while better serving customers with accuracy and kindness. Physically fit, very punctual, eager to learn new tasks and improve my efficiency. I offer a solid background in retail with strong comunication and customer service skills. Always happy to work weekends and holidays.

Skills

·Cash handling/operating register.

·Excellent customer service skills

·Stocking

·Planograms/zebra

·Team player.

·Follows store procedures and guidelines.

·Dependable and reliable.

·Multi tasker.

·Open availability

Experience/Work History

Team Member

Tractor Supply Company Rawlins,Wyoming

Oct. 2019 - Jan. 2020

Operated cash register while providing information on store cards, sales and rewards using corporate specified guidelines. Used Planograms to sort and stock merchandise. Cleaned and disinfected store, carts and work areas. Performed drawer counts and cash drops. Used POS/Zebra and computer to recieve, fill and deliver online orders. Filled propane tanks. Assisted customers in any way possible.s

Sales Associate

Marshalls Department Store Rawlins,Wyoming

April 2017 - Dec. 2017

Greeeted customers and assisted them in any way i could. Unloaded stock, applied security tags, moved to salesfloor. Used Zebra and Planagrams for stocking and merchandising. Ran, cleaned and organized fitting rooms. Operated cash register and performed drawer counts and cash drops. Cleaned sales floor, retrieved carts, took out trash.

Primary Caregiver

Veterans of America Adrian,Michigan

Nov. 2013 - Feb. 2017

This position i was a live in caregiver for a combat vet with ptsd. I cared for him in every way starting with waking, bathing, dressing, administering medications. All food preparation. Arranged activities, appointments and outings provoding transportation. Helping in every aspect to assist in his adapting to society and functioning as a normal citizen.

Education

Rawlins High School Rawlins, Wyoming 82301

Additional Information

Have been working temp/seasonal positions(short term) since relocating from Wyoming including Harbor Freight and Kohls.

References

Dori Frits 307-***-****

Jeff Hensley 734-***-****

Carol Ries 517-***-****

Contact this candidate