Scrum Master Team Members

ANURAG KAUSHAL, (Agile, PSM, SAFe)

647-***-**** *2 Villa Downs Trail, Brampton *************@*****.***

SCRUM MASTER

Accomplished, dedicated and results-oriented Agile professional with over 20 years of experience in the IT industry Master’s degree in Computer Science and a rich background spanning various domains including banking, Anti-Money Laundering (AML) and healthcare, I bring a unique blend of technical expertise, leadership skills, and domain knowledge to the table. Throughout my career, I have been deeply involved in driving Agile transformation and delivering successful projects by leveraging Agile methodologies such as Scrum and SAFe. As a Certified Professional Scrum Master and SAFe practitioner, I have spearheaded Agile initiatives, conducted Agile ceremonies, and coached teams to higher levels of maturity, resulting in increased velocity and productivity. Proven track record of facilitating high-performing teams, improving collaboration, and ensuring compliance with regulatory requirements.

PROFESSIONAL EXPERIENCE

TD Canada Trust, Toronto, ON November 2019 – December 2024

Senior Scrum Master

AML/CRR- OFSAA

Successful Organized Agile Scrum practices to help the team increase their velocity and productivity.

Directed agile methodologies and coaching strategies for enterprise-wide projects.

Led the implementation of agile best practices across multiple teams, improving project delivery timelines by 25%.

Facilitated Agile teams in the development of AML systems, ensuring compliance with regulatory requirements

Collaborated with cross-functional teams to design and implement AML controls and procedures

Conducted AML risk assessments and provided recommendations for mitigation

Spearhead Agile ceremonies such as Sprint Planning, Sprint reviews, Sprint Retrospective and Daily scrum.

Experience in Agile toolset JIRA, Confluence

Work Impediments and managed risks to enable team efficiency and effectiveness.

Led cross-functional teams in the successful delivery of IT projects, emphasizing Agile methodologies such as Scrum to drive transparency, collaboration, and continuous improvement.

Proven track record as a Certified Scrum Master, facilitating Scrum ceremonies, removing impediments, and fostering a culture of trust and empowerment within project teams to achieve business objectives efficiently.

Hands on experience moving waterfall to Agile Scrum Framework.

Developed and implemented program governance frameworks, ensuring compliance with organizational policies and regulations.

Managed stakeholder expectations, including project sponsors, product owners, and team members.

Tracked and reported key performance indicators (KPIs) and metrics to stakeholders.

Identified, assessed, and prioritized risks, developing and implementing risk mitigation plans and contingency strategies.

Continuously monitored and reviewed risks, updating risk management plans accordingly.

Communicated risk-related information to stakeholders, reporting on risk status and mitigation efforts.

Facilitated PI Planning events for multiple Agile Release Trains (ARTs), ensuring alignment and collaboration among teams.

Coordinated with Product Management to develop and refine the Program Backlog, ensuring alignment with business objectives.

Collaborated with other Scrum Masters to implement SAFe practices and ensure consistency across teams.

Worked with the Release Management team to plan and execute releases, ensuring smooth delivery of working software.

Developed comprehensive project charters, integrated project plans, schedules, and communication plans securing necessary approvals from senior management.

Strong communicator and influencer, adept at managing stakeholder relationships and providing visibility into project progress, risks, and dependencies, while driving results and overcoming challenges in fast-paced, agile environments.

Omega Securities, Toronto, ON August 2018 – November 2019

Senior Scrum Master

Wealth Management

Led complex projects and mentored junior Scrum Masters, fostering a culture of continuous improvement.

Managed multiple projects through the project management life cycle, adhering to Health Service Cluster gating and architecture checkpoint requirements.

Participated in steering committee and stakeholder forums, providing comprehensive project and portfolio reporting to senior executives.

Successfully scaled agile practices, resulting in a 30% improvement in project delivery speed.

Promoted to Agile Coach due to success in implementing and scaling agile methodologies.

Facilitated agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring adherence to agile principles.

Served as the primary point of contact between the development team and stakeholders, ensuring clear and effective communication.

Coached team members on agile best practices, fostering an environment of continuous improvement and high performance.

Monitored and tracked project progress, providing regular updates to stakeholders and managing any impediments that arose.

Developed and maintained comprehensive project documentation, including reports, reviews, and assessments.

PwC/TCS, Toronto, ON March 2018 – August 2018

QA Lead/Scrum Master

Provided subject matter expertise and guidance on specific project methods, including the development and implementation of enterprise architecture frameworks.

Facilitated relationships between agile teams and product owners, maintaining a safe working environment and aiding in conflict resolution

Captured feedback and documented sprint reviews to administer project goals and improve team performance.

Monitored and reported on project progress through stand-ups and weekly status updates, ensuring targets were met.

Played a key role in mentoring and coaching teams, leading to a 15% increase in team self-organization.

Streamlined communication processes, reducing misinterpretations and enhancing project outcomes.

RBC, Toronto, On September 2009– February 2018

Financial Group(Retail Application)

SAP

QA Lead

Domain Application knowledge transfer to the team members on the QA process, methodologies and application domain.

Hands on experience in defining the test management process and walked through the test artifacts

Prepared Functional/Regression Test cases/Scripts in HP QC/ ALM under Test Plan, and review Test Requirement.

Led testing efforts for multiple projects, ensuring thorough scope definition and understanding of business requirements.

Developed and implemented predictive and intelligent testing approaches, enhancing test automation and innovative solutions.

Supervised and coordinated test activities across teams, ensuring alignment with project goals and timelines.

Assisted development teams in creating and documenting user stories and acceptance criteria.

Collaborated closely with development teams to formulate effective testing strategies and ensure high quality user experiences.

Documented issues found during testing in the issue tracking system with detailed replication steps.

Participated in daily product check-in meetings to discuss progress and address any roadblocks.

Hospital for Sick Children, Toronto, ON

QA Consultant/Lead January 2009 – September 2009

Served as the Lead Analyst for the Test Design (Test cases/ Test generation), Defect tracking, Reporting and Reviews of Test Execution for Web applications.

Federal-Mogul November 2005 – December 2007

System Analyst / Lead Programmer

Managed and collaborated on the design and development of conversions, interfaces, reports, and enhancements. Performed black box testing and white box testing.

Worked on SAP R/3 package, gaining extensive hands-on experience in ABAP/4 programming.

Developed and modified the Material Master of various reports as per specifications from functional consultants, as well as directly from end users to support the new process.

Sanchit Solution Pvt. Ltd, New Delhi, India January 2004 – November 2005

SAP Consultant

Consulted with various organization SAP R/3 package; gained extensive hands-on experience in ABAP/4 programming.

Developed reports as per requirement of various company post implementation support.

CONTINUING EDUCATION

Foundations of Project Management / Foundations of Business Analysis / Software Testing & Development

University of Toronto

CERTIFICATION

Certified Professional Scrum Master

Certified SAFe

Certified Oracle Cloud

Certified Tester from International Software Testing Qualifications Board (ISTQB)

RBC Certified Agile Practitioner

EDUCATION

Ontario College Graduate Certificate (Bioinformatics for Software Professionals), Centennial College, Toronto

Master of Computer Science (MCS) & Bachelor of Computer Applications (BCS)

Indira Gandhi National University (New Delhi, India)

Top Skills

Agile Methodologies, Scrum Framework, Kanban, Oracle Cloud, JIRA, Confluence, Tableau, SAS, SAFe, Microsoft SQL Server, Business Analysis & Process, Stakeholder Management, Project Planning and Coordination, Conflict Resolution & Team Facilitation, Communication & Documentation, Training and Mentoring, Enterprise Architect and Frameworks.

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