QA engineer

Neena Nandula

Senior Software and Device QA Engineer

Mobile: 408-***-**** US citizen Email: ************@*****.***

Web Applications Streaming Functional UI Testing Mobile A/V Testing IPTV Regression UAT Testing Black box Quality Assurance expert

https://trailblazer.me/id/nnandula https://www.linkedin.com/in/neenanandula/

Experience Summary:

11+ years of experience in Software Quality Assurance, Device, AR and Mobile testing

Strong domain expertise in Device testing, related to AR gaming and Meta Quest Devices

Worked at TiVo and Ericsson in software, mobile and hardware related to web-based streaming applications, STB, Smart TV and video / audio testing

Integration and partner real time testing experience with NTS (Netflix Test Studio), Vudu, Hulu and Roku

Worked extensively in TiVo mobile app testing, verifying the daily drops and making sure the app works both on iOS and android. Worked on xCode and android studio to collect the application and debugging logs for mobile device testing

Worked in Scrum / agile teams consisting of architects, product managers, developers and technical documentation writers in globally distributed teams

Worked in customer certification teams and well versed with process for firmware and software verification, release management and alpha / beta software process verification

Strong domain expertise in black box, regression, smoke, functional, UI and integration testing

Extensive expertise in bug tracking tools like Jira, Bugzilla, Mercury Quality center

Experience of Salesforce application testing and implementation at Cisco

Technical Expertise:

iOS, Android, Selenium, Perl, Linux, Windows, Bugzilla, Jira, Confluence, Chrome, Firefox, Safari, Telnet, Putty, Tera-term, IPVOD, IPTV, nDVR, MRS, VSM, IP Linear, xCode, ADB, ServiceNow

Education:

Masters in Finance, Statistics and commerce, Osmania University India

Software QA Certification, Portnov Computer School

Project Details

Senior QA Engineer – ICG – Customer Meta – October 2024 – December 2024

Tested the latest VR Quest Headsets of Meta

Verified the audio and video aspects on Meta headsets

Tested the functionality from various user personas and logged bugs for the Meta engineering team

Tested the UX features and documented the feedback

Senior QA Engineer –Stealth Mode Startup- March 2023 – September 2024

Established the QA tools and Jira for the product in AI domain

Tested the dev builds and provided the feedback to the dev team

Tested the application in different browsers like Firefox, Chrome, Safari etc.

Helped the founders to demo the application

Cisco Systems, Inc. – Sr. Salesforce QA Engineer - January 2020 – February 2023

Worked in Salesforce application implementation for Cisco business operations support team. Responsible for the following tasks

Tested salesforce standard objects (Campaign, Accounts, Contacts, Opportunity) and custom objects, page layouts, fields validations and its access to the user based on defined profile.

Created Test scripts, Test cases, executed Test cases and logged the defects in Jira

Performed GUI, Functional, Regression, Retesting, Usability, Acceptance, Smoke testing

Interacted with Business analysts, Developers, Project Managers and Clients to resolve issues

Regularly participated in Technical and Use Case review meetings for various functionalities in the application.

Involved in User Acceptance Testing.

Involved in reviews for functional requirements and Test case scenario and Test case designing.

Sent out daily status reports to the QA managers, QA team members and Developer teams.

Followed up on incidents / support tickets logged by Sales team members in ServiceNow. Made sure all the issues related to access and functionality are addressed promptly. Won multiple accolades from sales teams for prompt customer response and fast resolution of incidents

Rovi / TiVo –TiVo Video Steaming and mobile application products - September 2017 – March 2019

Responsible for testing 3rd generation TiVo streaming applications integrated with smart TV

Certified apps like prime video, Netflix (using NTS), YouTube, Hulu and Vudu on TiVo platforms running on Smart TVs

Tested web-based streaming applications in the browser verifying the features of web player for cable streaming partners like Comcast

Worked extensively on Netflix partner gateway to verify the app features on TiVo platform

Documented sprint planning activities based on business specification documents, story creation, daily task planning and test plans using Jira and confluence tools

Tested IPTV products like IP VOD, UVA Player, VSM Player, nDVR and IP Linear Recording

As part of certification, verified build, installation and crash logs using putty and Tera-term

Tested high and low bit rate resolutions on various platforms

Prepared detailed bug reports using Jira and Bugzilla. Presented at daily stand up scrum meetings and customer bug review meetings with support / sustaining engineering teams

Ericsson – HIT Media Cloud team – March 2016 – July 2017

Verified the new applications offered through the cloud on Ericsson platform. Ericsson streaming platform is offered in the cloud for cable TV streaming partners

Extensively worked on browser-based testing for the cloud media applications to make sure the recording, VOD /play back, DVR sizing, guide and scheduled recording features work for customers

Build / release verification by downloading the new release builds through HockeyApp for the mobile devices

Extensively worked on debugging of mobile versions of Ericsson steaming applications on iOS and android mobile devices by using the following steps

oConnecting the mobile device to desktop / laptop and collecting the mobile applications logs through xCode console for iOS app.

oFor android devices, connecting the device to laptop / desktop and collecting the mobile device logs through ADB (android debug bridge) using logcat command

oUploading the log files to the bug DB along with clear reproducible instructions, so developers can have complete access to mobile testing logs

Performed Audio Video testing, Aspect Ratio, Resolution, Codecs verification for 20-25 different mobile devices / browsers / tablets on iOS and android

Verified Log files and crash logs using Fiddler, JS Console, X-Code monitor tools

Helped developers to reproduce issues and verify fixed bugs. Used tools like MS Test manager for creating test cases and Jira / Bugzilla for creating bugs

TiVo – STB / MRS / DVR Consumer products - October 2010 – April 2015

Worked on multiple 2nd generation TiVo products as part of product development life cycle.

TiVo Smart TV Applications

oTesting applications like Hulu, You Tube, Pandora and Netflix through DVR interface on TV

oLocalization testing of the application in Spanish/English, including translated messages on TV and translated strings in DVR logs.

TiVo DVR / Set Top Box feature testing for multiple releases

oInstallation of builds, execution of test cases, comparing / analyzing the logs on server side and DVR / Set Top Boxes

oQA for Key Customer implementations in Europe

oMulti-Lingual Testing for leading TiVo customers in Spain and Europe

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