Product Manager Software Engineering

Tyler Nichols

Grand Rapids MI 616-***-**** **********@*****.***

Professional Summary

AI Product Manager with 9+ years of experience driving AI development, software engineering, and project management. Skilled in Agile methodologies, LLM fine-tuning, and NLP to deliver scalable solutions and drive revenue growth. Strong in stakeholder management, team leadership, and aligning product strategies with business goals. Expertise in leveraging emerging technologies to solve complex challenges and optimize operations.

Skills

Soft Skills:

Leadership & Influence

Stakeholder Management

Cross-Functional Team Communication

Adaptability & Resilience

Time Management & Prioritization

Collaboration & Teamwork

Problem Solving & Decision Making

Client Relationship Management

Technical Skills:

Data Analysis & Metrics

UI/UX Principles

LLM Training & Fine-Tuning

Scripting & Automation

Cloud Computing (AWS)

Full-Stack Development

AWS Developer Associate

Security & Compliance

Work Experience

AI PRODUCT MANAGER 04/2022 - 12/2024

Seekr Technologies

Responsibilities:

Collaborated with Bear Grylls on an AI-driven children's platform, generating over $1.5 million in revenue, and securing strategic partnerships.

Directed AI-focused product teams in product optimization, driving AI innovation, revenue growth, and resolving technical roadblocks.

Led development of an AI-driven platform for LLM training, optimizing model performance and reducing operational costs by 30%.

Managed an AI scoring engine to improve content accuracy, bias detection, and regulatory compliance, driving revenue via profit-sharing.

Spearheaded a self-service AI platform for user management and billing, enhancing customer satisfaction and reducing support costs by 70%.

AI TECHNICAL PROJECT MANAGER 04/2022 - 12/2024

Seekr Technologies

Responsibilities:

Refined monitoring, ticketing, and reporting processes using Agile methodologies, improving team workflows, and project tracking efficiency.

Spearheaded product development, increasing release frequency by 40%, and accelerating project delivery in line with business goals and timelines. Acted as a technical liaison between stakeholders and teams, ensuring clear communication of goals, challenges, and deliverables.

Managed project schedules, resources, and budgets, identifying risks and implementing mitigation strategies to ensure on-time, within-budget delivery. Developed and maintained onboarding and product documentation, improving accessibility, and enhancing the user experience for internal and external users. SENIOR SOFTWARE ENGINEER 08/2021 - 04/2022

Viasat

Responsibilities:

Built and led new teams to develop customer-facing payment portals, driving a 10% increase in online transactions, and a 5% growth in monthly users.

Bridged communication between technical and non-technical teams, effectively sharing data-driven insights with stakeholders to align on goals.

Coordinated cross-team efforts to deliver impactful solutions, ensuring alignment with business objectives and customer needs.

Enhanced developer experience by collecting feedback and creating clear, comprehensive documentation for internal teams.

Collaborated with QA teams to increase feature testing coverage from 70% to 100%, ensuring full compliance, and high-quality delivery.

SOFTWARE/DEVOPS ENGINEER III 08/2018 - 08/2021

American Electronic Warfare Associates

Responsibilities:

Trained new employees on the application platform and provided ongoing support to remote engineers, fostering a collaborative environment.

Led modernization efforts for U.S. Navy and Marine Corps Airworthiness and Cybersafe Directorate, driving innovative flight technology solutions.

Designed and managed CI/CD pipelines, increasing deployment cycles by 70% and improving scalability in a startup culture.

Directed system migrations, including Docker to OpenShift transition, enhancing infrastructure efficiency. Planned sprints and product releases with clients, ensuring alignment with quarterly and fiscal milestones for a client-first approach.

SOFTWARE ENGINEER INSTRUCTOR 03/2016 - 08/2018 Devleague - Honolulu, HI

Responsibilities:

Developed internal applications to improve functionality and efficiency, streamlining internal processes. Designed and refined full-stack web development and cybersecurity curricula, aligning with industry standards.

Led instructor training programs, ensuring effective delivery and high-quality educational content for diverse audiences.

Applied Agile methodologies to optimize content development and ensure continuous improvement. Managed cross-functional teams, enhancing collaboration and project execution within timelines. Education

Devleague - Honolulu, HI Full Stack Development

03/2017

Chandler Gilbert Community College - Chandler, AZ Applied Science 05/2011

Websites, Portfolios, Profiles

linkedin.com/in/tyler-nichols2640

Certifications

DOD Secret Clearance

AWS Developer Associate

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