Security Officer Guard
Resume:
JEAN PAUL ILUNGA
*******************@*****.*** 780-***-**** Edmonton, AB
Highlight of Qualifications
● Certified Security Officer with over 8 years of experience in various environments.
● Excellent communication skills and consistently maintains detailed logs of important events.
● Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations.
● Trustworthy and committed to honest interactions with supervisors, employees and customers.
Additional Skills
● Risk Mitigation
● Staff Management
● Emergency Management
● Investigative abilities
● Crisis intervention training
● First aid and CPR certified
● Security systems knowledge
● Criminal Investigations
● Conflict resolution techniques
● Night and Safe Deposit Procedures
Employment Experience
FRAP Edmonton 2024
Volunteer
● Ushering guests during events
● Organising events
● Providing Security
● Maintaining a clean environment
N/A Kinshasa
Entrepreneur 06/2020 - 01/2023
● Proper commercial activity, buying houses and land to sell, buying agricultural products to sell in stores.
● Identified and secured strategic partnerships with vendors and suppliers.
● Established pricing structures for products and services.
● Conducted market research to understand customer needs and preferences.
● Negotiated contracts with customers, vendors, and partners. Ngena Sleep & Go Cape Town,
South Africa Cleaning Supervisor 06/2014- 07/2019
● Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
● Managed daily cleaning operations and staff of up to 10 cleaners.
● Conducted regular inspections of all areas to ensure that standards are met and maintained.
● Created weekly schedules for staff members to ensure proper coverage in all areas.
● Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
● Resolved customer complaints promptly and efficiently while ensuring a positive experience.
Magenya Security Kinshasa, DRC
Security Guard 01/2009 - 01/2014
● Security operations manager, personnel manager
● Reviewed security logs to ensure proper documentation was maintained.
● Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
● Provided customer service assistance to staff and visitors in a professional manner.
● Enforced safety regulations and monitored access control points.
● Issued visitor badges and access cards to authorized personnel.
● Identified potential security risks and recommended corrective actions.
● Observed surveillance cameras for any suspicious activity or intruders Manager 01/2005- 01/2009
Hotel Lydia Kinshasa, DRC
● Chef, customer reception, responsible for hotel property, and hotel security.
● Provided leadership during times of organizational change or crisis situations.
● Ensured compliance with all applicable laws, regulations, industry standards.
● Greeted staff, guests, vendors, and contractors upon arrival at the facility
● Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
● Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Education and Certifications
License in Protection, Security And Investigation 2024 Tips of Spear Academy, Edmonton, AB
Certified Security Guard 2008
INPP - Kinshasa, Kinshasa, DR Congo
High School Diploma 2003
Institut Badiadingi, Kinshasa, DR Congo
● Security guard certificate
● WHMIS certificate
● First Aid Food Safety
● Food Safety
● ProServe
● Protect.
Languages
English, French
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