Los Angeles Supply Chain
Resume:
Linda M. Bouman
*****.******.**@*****.***
Career Summary
Customer Service Representative with 10 years of experience with considerate communication and active listening. Seeking a position to strengthen relationships with vendors, foster brand loyalty, and increase customer loyalty.
Skills
• Sales • Negotiation • Collaboration
• Time Management • Money Handling • Adaptability
• Merchandising • Patience • Flexibility
Work Experience
Business Engagement Specialist
Southeast Los Angeles Workforce Development Board
May 2024 to March 2025
• Connect businesses to our company’s specialized corporate employee training and recruitment services.
• Provide corporate training to qualified companies on a grant basis.
• Generate sales leads, and leverage knowledge of employee training topics.
• Provide job leads to recent graduates of the Supply Chain Logistics Certified Logistics Technician
Training from Cerritos College
• Active participation and involvement of businesses leveraging networking opportunities, advocacy
efforts, and community engagement.
Career Development Specialist II – Special Population
Southeast Los Angeles Workforce Development Board
March 2016 to May 2024
• Assess the need for supportive services that will assist with removing barriers to securing employment.
• Provided customers with career counseling and guidance for the development of their Individual
Employment Plan (IEP).
• Assisted in resume writing and interviewing preparation and direct job search assistance through job
leads and referrals.
• Demonstrated sensitivity, empathy, and respect when interacting with clients.
Project Coordinator
Southeast Los Angeles Workforce Development Board
January 2015 to March 2016
• Scheduled meetings, workshops, and details for Director of Business Services.
• Attended meetings, workshops, and conferences.
• Worked with eight of the local high schools and community colleges for tours of manufacturing
facilities.
• Wrote and published a newsletter of businesses visited and reported highlights of local cities visits
Education
• Fullerton Community College, Associate of Science (AS) Degree in Paralegal Studies
Training
• Advanced Security Awareness Training (September 2024)
• Community Emergency Response Team Training (September 2024)
• Security Awareness Training (2024)
• Notary Public (1998)
Certificates
• Personality Disorders (January 2025)
• Adult First Aide/CPR/AED (January 2023)
• Sexual Harassment and Abusive Conduct Prevention (December 2024)
Adult First Aide/CPR/AED (October 2024)
Supply Chain Risk (November 2024)
• Great California Shake Out (October 2024)
• Advanced Security Awareness Training (September 2024)
• Community Emergency Response Team Training (CERT) (September 2024)
• Home to Employment (H2E) (August 2024)
• Diversity and Inclusion in the Workplace Training (January 2023)
• Diversity, Equity and Inclusion Certificate Program (March 2023)
• Certificate of Appreciation to Home to Employment Program (H2E) (December 2021)
• Together Everyone Achieves More (T.E.A.M.) (May 2020)
• Business Retention and Engagement Strategies (June 2015)
• Overview of FDA’s Medical Device Reg. (November 2007)
• Medical Device (2007)
Contact this candidate