Customer Service Outside Sales

Judi Gill

Patterson, CA *****

209-***-****

*********@*****.***

I have been in the Optical /Optometry business for the last 30 years. My experience is vast but not limited to customer service, management, billing and bookkeeping.

• Training and mentoring

• Goal-Oriented

• Staff Management

• Employee Motivation

• Inventory Control

• Staff Development

• Staff Discipline

• Operations Management

• Process Monitoring and Improvement

SUPERVISOR 05/2008 to Current En-vision, Patterson, CA

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

• Maintained compliance with company policies, objectives, and communication goals.

OUTSIDE SALES REPRESENTATIVE 05/1991 to 05/2004

Logo Is F The Americas, Davie, FL

• Increased territory sales by building strong relationships with key clients and identifying new business opportunities.

• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.

• Established new accounts through cold calling and personal visits to potential customers.

• Exceeded monthly sales targets and quotas consistently.

University of New Hampshire, Durham, NH

General Studies