Medical Records Data Entry

Candice Morgan

Bartlett, TN *****

602-***-**** ************@*******.***

Professional Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure rewarding position. Ready to help a team achieve company goals.

Skills

Team Collaboration

Relationship Building

Team building

Self-Motivation

Interpersonal Skills

Analytical Thinking

Problem-solving abilities

Organizational Skills

Working collaboratively

Team Management

Escalation Handling

Reliability

Work History

11/2024 to Current

Billing

Midsouth Solutions – Bartlett, TN

Generate monthly billing and collection reports

Invoice

Reconciliation

Verify billing information for new and existing customers

Assist with accounts receivable management

May be involved in audits

01/2024 to 06/2024

Provider Network Operations

Santa Clara Family Health Plan (Contract with TotalMed) – San Jose, CA

Using MS Excel reports to input data into company databases – Provider Demographics and Credentialing Details

Data Entry / Provider into eVIPS and QNXT

Inputting information into Excel & Outlook emails

Attestations

MS Teams meetings

CAQH, NPPES.

05/2023 to 10/2023

Medical Records

Gastro One – Bartlett, TN

Maintain physical medical records

Update patients' electronic health records (EHR)

Respond to ROI (release of information) requests for medical records

Validate requests and authorizations for the release of medical information

Ensure that clinical documentation of the services provided to patients are correct

Prepare charts for patient visits

Follow company policy regarding the releasing of and obtaining medical records

Scan all received information in proper location in patients' chart

Maintains strict confidentiality in accordance with regulatory guidelines and specific policies of company policies

Understand the practice management system and look up information in the practice management system in order to help patients and outside clients

Reviewed and attached labs to records

Purge charts as needed

Contact or access portals for records from facilities such as hospitals, imaging centers, cancer centers, and providers

Managed 20 tasks per day

09/2022 to 05/2023

Team Lead of Packaging

Memphis Record Pressing – Bartlett, TN

Review requirements of order on instructions how product should be put together

Advise assemblers of instructions/schedules to carry out assignments

Monitor inventory of packaging supplies for each job order

Maintain a positive relationship with employees and visitors

Work closely with other departments

Crossed trained to work specifically sleeving and material handling

Wave Planner

Managed Approximately 20 assemblers

Quality assurance of the record for flaws prior to packaging

Data Entry

06/2021 to 06/2022

Registration Specialist I

Carvana LLC – Tempe, AZ

Processing, finalizing, and mailing out customer registration

Data Entry

Reviewing customer paperwork for accuracy

Working closely with the local DMV

Filling paperwork with the DMV

Updating customer records to ensure the most up to date information is available

Interacting and communicating with team members across various lines of the business

Assisting Customer Advocates and other HUB employees with customer follow-up

Being a high-energy, forward-thinking self-starter

Other duties as assigned

Salesforce.

Averaged 20 or more registrations per day

01/2014 to 07/2018

Behavioral Health Prior Authorization

United Healthcare MVUM TriCare – Phoenix, AZ

Verify eligibility including coordination of benefits, and patient demographic information

Utilization Management (UM)

Assist team members with database loading

Add providers in the Careone Network

Verification of active/inactive Providers

Build impatient (IP), and outpatient (OP) notifications

Maintain patient records, demographic information in accordance with HIPPA guidelines

Receive/process prior authorization requests via e-Fax from DOD medical providers, and facilities

Letter processing, and other duties as assigned

Responsible for providing expertise and customer service support to members, customers, and/or providers

Direct phone-based customer interaction to answer and resolve a wide variety of inquiries

This was a (SCA) must support a government Service Contract Act agreement

The Medial Records Sorter sorts organizes medical records previously downloaded from the Veteran Administration's Veterans Benefit Management System (VBMS) and creates an electronic case File (C-File) containing medical records pertinent to the Veteran's claimed conditions

Electronic health records (EHR)

Processed 25 to 30 authorizations per day

Demonstrated strong organizational and time management skills while managing multiple projects.

Developed and maintained courteous and effective working relationships.

ICD 9 and ICD 10 codes

Education

05/1986

High School Diploma

Raleigh Egypt High School - Memphis, TN

References

References available upon request

Contact this candidate