ANGELA GOODGAME
*** ******* ******** ******, ******* 30114 470-***-**** **************@*****.***
WORK EXPERIENCE
Securitas Inc.-Atlanta Ga 8/2019- Current
Responsible for the security of a facility or site, including managing a team of security personnel and ensuring the safety of people and assets:
Managing staff: Train new security staff. Oversee their daily schedules, assignments, and workflow.
Planning and organizing: Plan daily assignments and briefings for security operations. Develop and maintain schedules for transporting people or assets.
Monitoring: Monitor shift operations, CCTV, and security systems. Perform regular patrols to identify potential breaches.
Responding to incidents: Respond to incidents and emergencies, and coordinate with emergency responders.
Assessing risk: Conduct risk assessments and site evaluations to identify potential hazards and vulnerabilities.
Developing security plans: Develop and implement security plans and emergency response plans.
Resolving conflicts: Resolve conflicts between staff members, employees, and visitors.
Supporting team members: Support and develop team members, and manage poor performance.
Maintaining records: Maintain an account of departmental property, and review security officer reports.
Security Supervisor, 06/2018 to 9/2019
Allied Universal Security Services – Atlanta, GA
Communicate staffing needs on shift to Account Manager or Operations Manager. • Assure that security
Professionals receive appropriate training, developing in both technical and professional skills; also may
Include assisting the manager in performance management (coaching, counseling, disciplining, performance
Evaluations, recognition, etc.) • Assure that employee grievances are heard with help from the appropriate district
Or region HR design and Manager. • Assist with the communication of policies, company announcements and
Job openings through a consistently updated READ file at the site. • Provide the basis for a great place to work
By treating staff with respect.
Security Supervisor, 03/2016 to 06/2018
Command Security Corporation – Atlanta, GA
Analyzed and investigated all incidents alongside functional management and security supervisors.
Advised security team and conducted investigations of significant threats and the loss or Misappropriation of
Assets.
Screened vendors and contractors before granting access to restricted areas within the mall.
Supervised a team of 15 security personnel during a given shift.
Trained 15 new security officers in 1 week.
Oversaw a team of up to 15 security officers and managed administrative duties, including
Scheduling and performance evaluations.
Monitored property and investigated any areas of ues
Command Security Corporation, Herndon, VA
Supervisor, Mar 2016 – Present
Use of ID Credential Software and Lenel trace for employees. Enforcing compliance with client policies, regulation, and procedures active alarms on alarm monitoring systems of property Logistics processing. Supervised a team of 6-10 Officers. Daily Badge and Key audit confirmation. Through documentation and recording hazardous incidents.
G4S, Atlanta, GA
Security Officer, Jun 2014 – Mar 2016
• Admitting tractors and trailers onto the property through written logs• Departing tractors and trailers through trailer inspections and reporting• Analyzed active alarms on alarm monitoring systems of property• Reported incidents via typed and written reports• Observing any suspicious activity Screened individuals of business for merchandise and property safety maintained record of individuals entering and departing the property
Force Incorporated, Atlanta, GA
Security Officer, Aug 2012 – May 2016
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Call police or fire departments in cases of emergency, such as fire or the presence of unauthorized persons.
Answer alarms and investigate disturbances.
Circulate among visitors, patrons, or employees to preserve order and protect property.
Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates.
Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when the switchboard is closed.
City Security, Atlanta, GA
Security Officer, Feb 2010 – Aug 2012
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Call police or fire departments in cases of emergency, such as fire or the presence of unauthorized persons.
Answer alarms and investigate disturbances.
Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates.
Circulate among visitors, patrons, or employees to preserve order and protect property.
Allied Barton Security, Atlanta, GA
Security Officer, Mar 2008 – Jan 2012
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Call police or fire departments in cases of emergency, such as fire or the presence of unauthorized persons.
Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates.
Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler.
Goodwill Industries of North Georgia, Roswell, GA
Floor Supervisor, Jan 2007 – Mar 2008
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Instruct staff on how to handle complicated sales.
Assign employees to specific duties.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Plan and prepare work schedules and keep records of employees’ work schedules and time cards.
Review inventory and sales records to prepare reports for management and budget departments.
Establish and implement policies, goals, objectives, and procedures for their department.
Establish credit policies and operating procedures.
EDUCATION
C L Harper High, Atlanta, GA
ADDITIONAL SKILLS
CPR, PowerPoint, Excel, word
PROFESSIONAL EXPERIENCE