Lori Worthy ************@*****.***
Katy, TX
Organized Office Manager versed in coordinating workflows to support administrative needs. Excellent file management skills coupled with expert-level computer proficiency. Proactive problem solver with high-level business and financial acumen. WORK EXPERIENCE
Office Manager
Katy Lake RV Resort
04/2020 - 12/2021, Katy, Tx
Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking. Supervised front office activities expertly, including accounts payable and receivable, reception, and mail management.
Completed advanced clerical tasks, including account reconciliation and document management.
Front of House Manager
Toasted Yolk
05/2018 - 04/2019, Katy, Tx
Organized beverage education programming for front of the house staff.
Delivered consistently positive experiences to guests by directly handling escalated issues and training staff to serve customers' needs.
Kept restaurant operating properly by enforcing healthy code standards and staying on top of daily checklists. Led staff meetings to implement new policies and correct deficiencies.
Monitored liquor costs and adjusted employees'
techniques to reduce use.
Formulated sales strategies for FOH team and
recommended strategies for product rotation, purchasing and pricing liquor beverages.
Covered business and customers needs with effective schedules and work assignments.
IT Operations Professional
McCall Computers
02/2010 - 09/2017, Clearlake, Tx
Repaired and restored Computers and laptops.
EDUCATION
Information Technology
San Jacinto College
06/2005,
SKILLS
Performance optimization Report preparation
Inventory control Customer communication
Records maintenance Financial tracking
Staff training Microsoft Word Reliability
Information protection Document review
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Achievements/Tasks
Achievements/Tasks