GINA GERARD
Email: ************@*****.*** Phone: 561-***-****
SUMMARY OF QUALIFICATIONS
Results-driven business professional with over 20 years of experience in operations management, customer service, and event planning. Proven success as a small business owner, excelling in strategic planning, financial oversight, and team leadership. Expertise in business development, client relations, and community engagement. Strong background in managing staff, optimizing processes, and implementing initiatives that drive growth and efficiency. Adept at collaborating with stakeholders, coordinating large-scale events, and fostering long-term partnerships.
PROFESSIONAL EXPERIENCE
Owner/Operator R5 Fitness Systems & 9Round, Fayetteville, NC
2015 — 2025
Owned and managed a small business for 10 years, overseeing daily operations, financial planning, and customer relations.
Developed and executed business strategies that increased client retention and revenue growth.
Managed financial operations, including budgeting, expense tracking, and payroll.
Led staff recruitment, training, and development to enhance team performance and service delivery.
Created and organized community events, expanding brand visibility and engagement.
Event Coordinator & Business Operations Specialist CH2MHill-KBR Global Services, Inc. Multiple Locations: Afghanistan, Oman, Iraq
2010 — 2015
Planned and executed corporate, government, and community events, ensuring seamless logistics and successful execution.
Managed procurement, budgeting, and vendor negotiations to optimize event costs and efficiency.
Developed marketing strategies to enhance outreach and participation in large-scale programs.
Coordinated administrative operations, process improvement initiatives, and statistical reporting
Supervised daily operations, procurement, and facility management across multiple locations.
Directed a team of 25+ staff, implementing training programs to improve service quality and efficiency.
Managed budgets, long-term financial plans, and inventory control processes.
Led large-scale community engagement initiatives, successfully coordinating events for thousands of participants.
Sports, Recreation, and Event Coordinator Computer Science Corporation, Andros Island, Bahamas
2007 — 2010
Spearheaded community-wide events, youth programs, and corporate wellness initiatives.
Managed logistics, vendor relations, and budget allocations for large-scale programs.
Developed partnerships with local and international organizations to enhance event success.
CERTIFICATIONS & TRAINING
Certified Event Planner (Expert Rating Global Solutions)
Health Club Management Certification
Frontline Supervisor Training
CPR, First Aid, AED Certified
EDUCATION
Holyoke Community College, Holyoke, MA — Business & Health Administration
AWARDS & RECOGNITION
Award for Outstanding Contributions to MWR/Fitness during Operation Iraqi Freedom, Joint Base Balad, Iraq (2010-2011)