Dental Assistant Call Center

Marahjay Perez

Scranton, PA *****

*********@*****.***

+1-570-***-****

Willing to relocate to: Scranton, PA

Authorized to work in the US for any employer

Work Experience

Dental Assistant

Sprout Dental-Lake Ariel, PA

August 2023 to Present

Set up each of our rooms for treatment including equipment and instruments, and then help our dentists perform four-handed dentistry. Other critical operational duties include providing hygiene and post- operative care instructions, collecting payments, and scheduling care as needed. Working chair side in sedation as well.

Call Center Agent

Sprout Dental-Lake Ariel, PA

August 2023 to Present

My role at sprout dental Call Center is, scheduling appointments & handling foreseen cancellations. Answering any questions or concerns needed about treatment. Handling things that need to be sent out such as fax . Also, Keeping track of emails etc.

Dental Assistant

TLC Dental

Dental Assistant

Hazzouri Dental-Scranton, PA

Dental Assistant

Smiles 4 Keeps Pediatric Dentistry-Scranton, PA

August 2022 to April 2023

Establishing appointments, providing chair-side assistance, dismissing patients and guiding them back, checking on patients' vital signs, and explaining to parents any pertinent information the doctor has to share.

Caregiver

Visiting Angels-Scranton, PA

2022 to February 2022

Assistance with bathing . laundry and help with dressing.Food shopping and preparation. Light housekeeping.Managing medications. Transportation, & mobility assistance. Companionship and emotional support.

Education

High school or equivalent

Scranton High School - Scranton, PA

September 2020 to Present

Skills

• Sales

• Bilingual

• Child care (1 year)

• Home Care

• Cash handling

• Infection Control Training

• Data entry

• Alzheimer's Care

• Medical office experience

• Communication skills

• Spanish

• Time management

• Insurance verification

• Phone etiquette

• Microsoft Excel

• Typing

• Caregiving

• Vital signs

• Patient Care

• Patient monitoring (3 years)

• EMR systems

• Multi-line phone systems

• Senior Care

• Medical terminology (3 years)

• Administrative experience

• Front desk

• Dental assisting (3 years)

• Organizational skills

Languages

• Spanish - Intermediate

Certifications and Licenses

CPR/AED

March 2022 to March 2024

I completed the CPR/AED program provided by American Heart Association

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