Product Manager Owner

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Results-driven Product Owner with executive-level experience in banking and financial services. Leads end-to-end product ownership of group platform operations, ensuring seamless delivery, continuous optimization, and customer-centric products. Holds certifications as a SAFe® Product Owner/Product Manager and Scrum Master with a proven track record of leading cross-functional Agile teams to develop and enhance products that drive operational efficiency and improve customer and employee experiences. Recognized for building and scaling high-performing product teams, managing complex backlogs, and ensuring alignment between product strategy and business objectives. Trusted advisor and strong communicator skilled in stakeholder management, prioritizing initiatives, and delivering measurable value in fast-paced, highly regulated environments

EXPERTIESE

Agile Methodology Implementation JIRA Administration Expertise Confluence Expertise Kanban Workflow Optimization Scrum Methodology Expertise Development of Use Cases Digital Screen Prototypes User-Centric Prototypes Gap Analysis Evaluation Impact Assessment Strategic SWOT Analysis Financial Impact Assessment Risk Assessment Banking Sector CRM Proficiency Risk Management Strategy Program Oversight Project Coordination Supplier Relationship Management Organizational Change Strategies MS Project Proficiency Experienced with MS Visio Diagrams Microsoft Office Proficiency SharePoint Administration SQL Proficiency Data Integration Mapping Data Quality Assurance UAT Execution Proficient in Power BI Skilled in HP ALM Management Problem-Solving and Testing Prioritization and execution Strategic Negotiation Skills Roadmap Planning Expertise Effective Requirements Gathering Product vision and strategy Stakeholder Management Vendor Coordination Expertise Data-Driven Decision-Making Research and trend analysis Innovation management Release planning Product planning AWS Pinpoint Team Collaboration Salesforce Implementation AI Chatbot Development

PROFESSIONAL EXPERIENCE

Product Manager Sept 2023-March 2025 US Bank

As a Product Manager, I successfully led multiple projects, ensuring alignment with business goals and delivering results on time. Key responsibilities included:

Product Roadmap Execution: Led the execution of the product roadmap, prioritizing enhancements to align with stakeholder objectives and market trends, ensuring timely and impactful product releases.

Agile Team Leadership: Managed dedicated Scrum Agile teams, effectively driving backlog management and prioritizing features to meet business goals, delivering high-value outcomes in a fast-paced environment.

Cross-Functional Collaboration: Collaborated with product, engineering, marketing, and sales teams to identify and mitigate product risks, enhancing overall project stability and performance.

Vendor and Partner Management: Recommended and managed vendor partnerships to optimize product costs and improve delivery efficiency. Oversaw vendor SOW approvals and acted as the primary liaison between vendors and internal technology partners for QA and ongoing support.

Process Optimization: Implemented agile best practices for the Educational Outreach Project, reducing product development cycles by 20%, and boosting team productivity through streamlined workflows and improved collaboration.

Created and managed the product roadmap for the assigned product stream, ensuring alignment with business goals and customer needs.

Drove execution of the roadmap by setting sprint and release goals, tracking key performance indicators (KPIs), and proactively removing roadblocks for development teams.

Managed the end-to-end development and delivery of products and enhancements in collaboration with third-party vendors, ensuring timely execution and alignment with business objectives.

Oversaw the complete technology implementation lifecycle, from ideation through testing, deployment, and release management.

Maintained and prioritized the feature enhancement roadmap, fostering strong relationships with key business stakeholders to ensure alignment with strategic priorities.

Acted as a subject matter expert (SME) for technology-driven workflows, offering guidance on best practices and process optimization.

Leveraged in-depth application knowledge to propose and implement optimized workflow solutions, ensuring business value and efficiency.

Collaborated with cross-functional teams, including operations and technology, to build and manage a comprehensive backlog of enhancement requests and technical solutions.

Served as the primary liaison between program operations and technology teams to ensure clarity and alignment on product vision, requirements, and deliverables.

Assessed and mitigated business risks through active participation in requirements gathering, technical solution design, and stakeholder engagement.

Facilitated educational sessions, workshops, and office hours with stakeholder groups to drive understanding and alignment on workflow enhancements and system updates.

Provided subject matter expertise during the delivery and release phases, ensuring signed-off requirements were accurately implemented and validated.

Product Owner Apr 2020-Jun 2023 Wells Fargo

Lead product prioritization processes, define the vision/strategy/multi-quarter roadmap, integrate technology skills with analytical abilities to create product strategy, and champion a range of projects within specifications and budget restrictions.

Remarkable efficiency in breaking down complex problems and identifying areas for optimization based on data, user behavior, and competitive research; deliver actionable insights to drive efficiency and accountability across the organization.

Responsible for creating features/epics, requirement gathering, backlog management refines stories with scrum teams, (salesforce CRV platform). Manages the product lifecycle from requirements gathering through production and release. Responsible for product prioritization, validation, and documentation

Provide final sign-off, accept the user stories when is completes, responsible to close the stories and epics/Features in Jira and Jira Align

Responsible for PI PLANING or BIG ROOM PLANING and Manage Agile 2-week sprint cycles based on the CRM release train. Creates Sprint Release and Responsible for SPRINT DEMO and Release demo.

Establish communication and manage leadership relationships and expectations of the team.

Leads process discovery, user story creation and backlog grooming sessions with cross functional stakeholder groups..

Worked closely with the QA Team to create Test Plans, Scenarios, and test cases along with the scripts for User Acceptance Testing (UAT).

Sr. Business Analyst Nov 2018-Mar 2020 Key Bank

Conducted discovery sessions with stakeholders to limit scope creep and to have a detailed understand of clients demands and project scope.

Dissected User Stories into Tangible Requirements, organized User Stories by giving Story Points

Designed and developed, Use Case Diagrams, Activity Diagrams, and using UML techniques.

Used SQL to query Oracle Database and resolve data issues, also compiled business intelligence reports.

Participate in Root Clause Analysis (RCA) and continuous Improvement activities.

Creating templates and generation of various Adhoc reports (using POWER BI) and provide analysis to business users.

Business Analyst Feb 2016-Nov 2018 Meridian Bank

Owned the list of all artifacts of the delivery and maintained them in shared repository.

Facilitated various Agile Scrum sessions to create/ update User Stories and Acceptance Criteria

Conducted discovery sessions with stakeholders to limit scope and to understand of clients demands and project scope.

Dissected User Stories into Tangible Requirements, organized US, Story Points based off priority using planning poker.

Designed and developed, Use Case Diagrams, Activity Diagrams, and using UML techniques.

Used SQL to query Oracle Database and resolve data issues, also compiled business intelligence reports.

EDUCATION

Master of Business Administration PESIT, Bangalore

Bachelor of Engineering RGPV Bhopal

CERTIFICATION

Professional Scrum Master (PSM)

Certified SAFe Product Owner/ Product Manager

Certified SAFe Agilist

.KANUPRIYA CHACHONDIA

PRODUCT OWNER

MASON OH 513-***-**** *.**********@*****.*** www.linkedin.com/in/kanupriyac

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