Customer Service
Resume:
**** ********** **, *********, ****** States, ****3, TYA S I A M Cc N E E LY
***********@*****.***
PHARMACY TECH
PROFESSIONAL SUMMARY
Pharmacy tech with a solid foundation in medication safety and compassionate patient care, developed through hands-on experience in retail pharmacy
settings. Skilled in customer engagement, problem-solving, and team collaboration, with a strong emphasis on maintaining compliance with pharmacy
regulations and ensuring patient safety. Committed to enhancing pharmacy operations and delivering exceptional service through effective communication
and time management.
SKILLS
‘Customer Engagement
Problem Solving
‘Team Collaboration
Patient Counseling
‘Time Management
Cash Handling
Empathy
Medication Safety
Communication Skills
HOBBIES
love dancing and cooking
EMPLOYMENT HISTORY
4-PRESENT
Pharmacy tech, Harris tecter, Charlotte
SE
* Process prescriptions with precision while maintaining compliance with pharmacy regulations, coordinate
with insurance providers, and manage inventory tracking systems
* Assist pharmacists in medication preparation and dispensing while providing compassionate customer service
and ensuring patient safety protocols
* Monitor medication expiration dates, maintain accurate patient records, and perform quality control checks
on prescription orders
JAN
Customer service, Harris Teeter, Charlotte
JUL
© Provided exceptional customer service at Harris Teeter, resolving guest inquiries and maintaining positive
relationships while ensuring smooth transaction processes
* Streamlined checkout procedures and reduced wait times through efficient multitasking and proactive queue
management
Maintained accurate cash handling and inventory records while adhering to company policies and food safety
regulations
© Partnered with team members to ensure store cleanliness, merchandise organization, and excellent customer
experience standards
JUL2023-JAN2
Personal care assistant, Hunter woods rehab, Charlotte
* Provided compassionate personal care to rehabilitation residents, ensuring comfort and dignity while
‘monitoring vital signs and assisting with daily activities
EDUCATION
MAY 2023-NOV 2024
High school diploma, Penn foster, Charlotte
GPA of 3.0
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