Business Analyst Technical

Feliks Giterman

Boca Raton, FL 718-***-**** *********@*****.*** linkedin.com/in/feliks-giterman-834b03234/

SENIOR TECHNICAL BUSINESS ANALYST

Goal-driven and focused Sr. Technical Business Analyst with career-long success in driving business processes, data analysis, and developing complex data queries. Equipped with expertise in identifying business needs, project management, data utilization, functional design, and resource planning. Leverage skills in collaborating with business and development teams, to create technology solutions, ensure continuous improvement to optimize performance, introduce best practices. Lead and mentor multidisciplinary teams on complex technologies and concepts to ensure timely delivery of high-quality, scalable, and stable results.

KEY SKILLs

Functional: Business Analysis Project Management Team Leadership Cross-Functional Collaboration Stakeholder Management Communication Customer Service Process Improvement Organization Time Management

Platforms: AWS Technology Mainframe Technology

Tools: Agile JIRA Pentaho .NET Aurora Snowflake Database Restful API COBOL/COBOL II DB2 JCL ROSCOE EASYTRIEVE PLUS TSO/ISPF VSAM SQL LIBRARIAN PANVALET FILEAID EXPEDITER CA-7 CA-11 CONTROL - M Abend Aid FTP/NDM file transfer Visual Basic VBA GIT & SVN MS-Office Agile/Jira Waterfall Service Now

Hardware: IBM 370/3090 IBM PC/compatibles

PROFESSIONAL EXPERIENCE

Fiserv Inc, Coral Springs, FL June 2023 – December 2024

Sr. Technical Business Analyst

Analyzed newly built and existing application on the Mainframe side and create detail design for new restful API to securely transfer Data. Worked with Data Architecture team to build design of the new Snowflake Database and provided technical consultation on transferring Data from Mainframe Databases to Snowflake Database. Worked with development team to provide details of Request/Response for different restful API’s. Using Agile framework, created Epics, Features and Stories for development, QA and BA teams and prioritized them in order to implement project during the expected timeline.

Reviewed the RTM requirements for the new projects and created HLE (time estimate) for development, QA, BA and Project Management work (Exel, Agile, JIRA, Restful API, Service Now, Visio, Confluence, JAVA, Snowflake, COBOL, DB2, CICS, VSAM; Lambda; DNA)

Used Waterfall and Agile process based on the project and documented all task and documents using Jira and Confluence (JIRA, Agile, MS-Office, Restful API, Service Now, Visio; DNA)

Created detail flowchart and system flow’s including “Day in a Life” for new systems (Visio, Confluence, Postman, Restful API)

Worked with external/internal customers to provide details on the new and existing application and provide suggestions on other possible features which could be added (Exel, Agile, JIRA, Restful API, Service Now, Visio, Confluence)

Verisk Analytics, Jersey City, NJ June 2002 – June 2023

Sr. Technical Business Analyst (2016-2023)

Outlined key business needs and details on mapping aligned with LOB in collaboration with offshore team.

Built SQL query to retrieve data from multiple databases for appropriate data analysis (Snowflake Database; DB2; Aurora; S3).

Used API to extract Data from the Databases in JSON format and FTP to the server side for future processing (API’s; Snowflake; DB2; VBA; .NET; Aurora)

Facilitated all aspects of decoding PSD requirements to technology, clarifying, and demonstrating flagship technology systems to PSD for final approval and application (Exel, Agile, JIRA, Restful API, Service Now, Visio, Confluence, JAVA, Snowflake, COBOL, DB2, CICS, VSAM; Lambda).

Leveraged agile methodology and utilized JIRA to develop and prioritize Epics and Story in line with established delivery and implementation requirements (Agile; Jira; Confluence; MS-Office)

Converted Pages Documents to Office 365 all Macros and Templates by adhering to comprehensive conversion instructions (.NET; Visual Basic; FTP Protocol; Lambda; API’s; S3)

Feliks Giterman *********@*****.*** Page 2

Saved company millions by cutting costs through transition from Mainframe to AWS cloud; streamlined alternative to cancel contract with IBM (Pentaho; VSAM; JCL; COBOL; EASYTRIEVE PLUS; DB2; S3; Aurora; Snowflake)

Built and maintained solid communication channel between end-user (PSD team) and technology team to optimize core operations (Exel, Agile, JIRA, Restful API, Service Now, Visio, Confluence, JAVA, Snowflake, COBOL, DB2, CICS, VSAM)

Technical Lead (2008-2016)

Co-led overall development of Framework geared towards enabling migration of data from Mainframe environment (DB2, VSAM, Flat Files) to AWS cloud (Aurora and S3 buckets). Established testing process and cut projected deliverable time for final product by guiding development team and partnering with Business Area teams.

Led development of the new Back End process (Pentaho, .NET) to extract the data from Snowflake database using API, apply appropriate algorithms and build the files in appropriate JSON format for transferring them to the Composition Server for building Generated Pages documents and IntegRater files.

Slashed millions in company expenditure by spearheading shift from mainframe; facilitated Verisk termination of contract with IBM to support mainframe environment.

Sr. Programmer/Analyst – Project Manager(2002-2008)

Steered Analyzed and design all components for Commercial Auto Multistate process. Devised and implemented new macros, templates, and back-end process designed to aid creation of new SIM and LEG Generated Pages and IntegRater files; provided accurate Loss Costs information to Insurance Companies and State regulators.

Created Project Plan and managed appropriate execution of all tasks within the plan (Microsoft Project; Microsoft Exel; JIRA; Agile methodology)

Expedited development of finished product tailored to projected standards by teaming up with Business Area (Microsoft Project; Microsoft Exel; JIRA; Agile methodology; Confluence)

ADDITIONAL EXPERIENCE

Insurance Services Office, Inc., Pearl River, NY Sr. Programmer/Analyst

AT&T/IBM, Piscataway, NJ Programmer/Analyst (consultant)

CIGNA Insurance Corp., Voorhees, N.J Programmer/Analyst (consultant)

EDUCATION

Master of Science, M.S., Computer Sciences

KTIPP University, Kiev, Ukraine

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