A Manager Team

PROFILE OF QUALIFICATIONS

Influential Leader who drives high-volume warehouse, logistics, and operations initiatives to align with a company’s mission, vision, and values while consistently adhering to safety and security protocols within high-hazard environments. Ambitious Change Agent who leads from the front to gain the confidence and respect of team members by prioritizing workflow, being dependable, and optimizing SOP’s when necessary to promote efficiency. Engaging Communicator who builds strategic alliances with executive level decision-makers, suppliers, and customers; who leads peers by example and with ethics and integrity; and who maximizes operations success in high-pressure, quickly evolving work scenarios.

CORE COMPETENCIES

Logistics Coordination Warehouse Management Team Training & Leadership

Continuous Process Improvement Organizational Development Safety Assurance

Route Optimization Budget Planning Carrier Negotiations Workflow Prioritization

Strategic Planning Trends Tracking Metrics Analysis Policy & Procedure Compliance Transportation Activity Management Cost Controls Vendor Relations Customer Service

PROFESSIONAL EXPERIENCE

Accelerated Logistics Southfield Parkway, GA

Terminal Manager 2023 – 2024

I was responsible for leading daily operations by coordinating tasks of administrative employees and drivers to ensure rapid, accurate delivery of equipment, materials, and resources.

Recruited, hired, trained, coached, and processed payroll for 55 employees.

Plan, implement and oversee the work of staff members to ensure efficiency and compliance with organizational requirements and company procedures.

Conduct ongoing safety audits, meet with individual staff members, attend company safety meetings and participate or direct other work activities designed to promote work safety and encourage continuing education among staff members.

Provided staff training and appraisals, resolved discipline and grievance issues, and HR disciplinary records.

Implement changes to transportation services, policies or scheduling as needed.

Expanded cross-functional efforts by collaborating across departments on priorities.

Optimized savings by comparing vendor prices and driving competitive negotiations.

Initiate and direct investigations to resolve shipper or customer complaints and verify their authenticity and accuracy.

Collaborate with staff members and fellow managers to create, modify and implement goals, procedures, policies and objectives when the opportunity presents itself.

Adcom Worldwide College Park, GA

Station Manager 2017 – 2022

I was responsible for building relationships with customers and suppliers to improved office operations by automating client correspondences, recordkeeping and assets tracking, and data communications. By working directly all parties to negotiate contractual standards my stations OTP percentage improved from 66% to consistently reporting 95% and above monthly.

Initiate and direct investigations to resolve shipper or customer complaints and verify their authenticity and accuracy.

Recruited, trained, and mentored top-performing teams, including on boarding new employees, and handling new hire orientations.

Performed statistical analyses to gather data and forecast needs.

Collaborate with staff members and fellow managers to create, modify and implement goals, procedures, policies and objectives when the opportunity presents itself.

Developed standard operating procedures for administrative employees.

Developed process improvements and supported long-term business goals.

Coordinated work processes to boost revenue and reduce production time.

Delivered feedback to decision-makers regarding staff training and performance.

Expanded cross-functional efforts by collaborating across departments on priorities.

Optimized savings by comparing vendor prices and driving competitive negotiations.

Managed all costs, billing, and resolution of financial discrepancies.

KBR, INC. CAMP LEMONNIER, DJIBOUTI, AFRICA

Port & Terminal Supervisor 2013 – 2017

Proficiently trained and managed a multinational team of 15 members that were responsible for planning, inspecting, documenting, approving, and transporting government assets in and out the country utilizing multiple forms of transportation in accordance with international regulations.

Approved all hazardous materials and customs and border clearance inspections are compliance. Produced, managed, and stored documents per IAW military and local guidelines.

Developed effective hands-on training methods and provided daily support and leadership for all staff members.

Provided incoming / outgoing fleet cargo support for in-port replenishment.

Collected and analyzed data via product examination and trends identification.

Implemented corrective actions required in response to identified nonconformances.

Proactively accepted, processed, cleared, inspected, palletized, broke down, transferred, and distributed, stored, tracked, and loaded 3+ million pounds of cargo per month.

Palletized, processed, stored, tracked, and loaded 2+ million pounds of cargo monthly.

Determined safety and security precautions for handling and storing dangerous materials.

Continually supported 7,000+ customers with registering and distributing cargo monthly.

Accurately verified eligibility of cargo, mail and passengers requesting government airlift by ensuring documentation, packaging, labels, and markings are in compliance with international regulations.

EDUCATION & PROFESSIONAL DEVELOPMENT

UNIVERSITY OF WEST GEORGIA

Undergraduate Finance Studies

CAA Registration No. DGM 74390 IATA Registration No. 74120

HAZMAT – IATA Dangerous Goods Cargo Shipper & Handler No. 21441a

TECHNICAL SUMMARY

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access)

Global Air Transportation Execution System (GATES) SAP Syncada

Global Decision Support System (GDSS2) Global Freight Management (GFM)

Integrated Booking System (IBS) Electronic Transportation Acquisition (ETA)

Transportation Facilities Guide (TFG) Discrepancy Identification System (DIS)

Logistics Execution & Warehouse Management (LEWM) Single Mobility System (SMS)

Financial & Air Clearance Transportation Systems (FACTS) Transportation Global Edit Table (TGET)

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