Customer Service Sales Account

Lidia Kheder

Glendale, *****

*****.****@*****.***

602-***-****

Apply management instructions, employee task management, staff follow-up, time schedule and inventory, and any relatives to keep all departments clean and stocked up, customer service, and

cashier experience. Has proven track record of creating and maintaining successful customer relationships, excellent communicator, with strong problem-solving and organizational skills. Work Experience

Bank Teller

FlagStar Bank - Phoenix, AZ

January 2024 to October 2024

• Answering client calls.

• Accept deposits.

• Issue checks and savings withdrawal slips.

• Record night banking hours for mail deposit purposes as needed to ensure the timely capture of funds

from accounts at other financial institutions such as banks and credit unions.

• Assessing customer needs and introduce new products and services.

• Go the “extra mile” to build trust relationships, customer loyalty and satisfaction.

• Comply with regulatory requirements.

• Resolve customers’ issues and provide relevant information.

• Perfect interpersonal skills.

• Excellent computer skills.

Sales Account Associate

Carpentery Work - Spring Valley, CA

January 2020 to November 2023

• Ensure high levels of customer satisfaction through excellent sales service.

• Assess customers needs and provide assistance and information on product features.

• Welcome customers to the business and answer their queries.

• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.

• “Go the extra mile” to drive sales.

• Maintain in-stock and presentable condition assigned areas.

• Comply with inventory control procedures.

Retail Sales Associate/Manager

Walmart - Bethany hoom, Az

March 2016 to October 2019

• time schedule and inventory and any relatives to keep all departments clean and stocked up.

• Maintained successful relationships with retail customers.

• Prepared inventory count on merchandises.

• Answering to customer inquiries.

Education

High school or equivalent

Highschool International High School - Phoenix, AZ 2019

Skills

• Time management Leadership Communication

Teamwork

Data Entry Bilingual English Intermediate /Arabic Mother tongue

• Microsoft Word

• Microsoft Excel

• Research

• Computer Operation

• Computer Skills

• Administrative Experience

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