Front Office Administrative Support

MD IBRAHIM KHALIL

Professional Summary

Experienced hospitality professional with expertise in front office operations, guest relations, and administrative support. Skilled in reception, concierge services, and office management, ensuring seamless customer experiences. Adaptable, detail-oriented, and committed to excellence in high-pressure environments.

Personal Details

Name: MD IBRAHIM KHALIL

Email: *******.********@*****.***

Phone: +880****-******

Address: 36, Ashkona, Dakkhin Khan, Dhaka, Bangladesh Date of Birth: December 27, 1996

Nationality: Bangladeshi

Gender: Male

Education

B.A (BSS) 2020 – Ongoing (4th Semester Completed) Bangladesh Open University, Madaripur

Higher Secondary Certificate (HSC) 2019

Govt. Badar Alam College, Gazipur, Bangladesh Humanities GPA: 2.75 Secondary School Certificate (SSC) 2012

Al-Sabah Academy, Dhaka Science GPA: 5.00

Employment

Office Assistant (On-call/Master Role) May 2020 – Feb 2024 National Hotel and Tourism Training Institute (NHTTI), Mohakhali, Dhaka Industrial Attachment Dec 2019 – Mar 2020

Pan Pacific Sonargaon, Dhaka – Reception, PABX, Health Club, Concierge Industrial Attachment Oct 2019 – Nov 2019

Golden Tulip The Grandmark Dhaka, Banani, Dhaka – Front Desk, PABX, Health Club, Swimming Pool, Concierge

Salesman Mar 2016 – May 2017

TRUST MART, Ground Floor, Jamuna Future Park, Dhaka Courses

Front Office and Secretarial Operations Oct 2019 National Hotel and Tourism Training Institute, Bangladesh Parjatan Corporation Result: Very Good Internships

Front Office Internship Dec 2019 – Mar 2020

Pan Pacific Sonargaon Hotel, Dhaka

Skills

• MS Office

• Communication

• Internet Browsing

• Office Management

• Customer Service

Languages

• Bengali: Excellent

• English: Good

Extracurricular Activities

• Blood Donor (B+): Donated blood 12 times

• Traveler: Visited 20+ districts in Bangladesh & Kolkata, India

• Rescue Volunteer: Participated in 5 firefighting operations, rescued a drowning child

• Experience in Agricultural Work: Hands-on experience in crop & fish farming

• Winter Relief Volunteer: Participated in 4 winter clothing distribution drives References

ZAHANARA KHANAM

National Hotel and Tourism Training Institute, Bangladesh Parjatan Corporation, Mohakhali, Dhaka Phone: +880********** Email: **************@*****.*** I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.

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