Mail Carrier United States

***********@*****.*** 463-***-**** Indianapolis, IN 46250

PROFESSIONAL SUMMARY

Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results. Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering 4 years of carrier experience on high-volume routes.

WORK HISTORY

United States Postal Service, USPS. Indianapolis, IN

Mail Carrier 03/2017 - Current

Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

Distributed mail on foot to residences and businesses, delivering to many customers per shift.

Directly interacted with customers to deliver mail, packages and ordered goods.

Loaded and secured items in trucks to avoid damage to parcels during delivery.

Heritage Trail Correctional Facility. Plainfield, IN

Warehouse Supervisor 02/2013 - 03/2017

Supervised shipping and receiving, distribution, and workplace safety.

Supervised warehouse operations by managing employees during shifts.

Completed daily operations on time and maintained high standards of accuracy.

Monitored employee performance and offered mentoring and leadership to improve any deficiencies.

Heritage Trail Correctional Facility. Plainfield, IN

Correctional Officer 07/2012 - 02/2013

Escorted inmates to and from cells, court, hospitals and medical appointments.

Conducted routine and emergency head counts.

Prepared, processed and maintained forms, reports, logs, records and activity journals.

Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.

DaMar. Indianapolis, IN

Direct Care Support Tech Support 11/2011 - 06/2012

Assisted clients with daily living needs to maintain self-esteem and general wellness.

Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Remained alert to problems or health issues of clients and competently responded.

Provided safe mobility support to help patients move around personal and public spaces.

Carmel Clay Parks And Recreation. Carmel, IN

Facilitator 08/2010 - 06/2012

Collaborated with management team to identify areas in need of improvement and implement solutions.

Delivered upbeat and interesting presentations to promote customer impulse buying and enhance loyalty.

Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.

Planned and facilitated workshops in accordance with Carmel Clay curricula, employing varied methods to maximize attendance.

Atterbury Job Corps. Edinburgh, IN

Residential Coordinator 08/2010 - 11/2011

Delivered referrals and information to residents and families about available services, programs and resources.

Recruited, hired and trained employees, providing day-to-day direction and guidance.

Collected feedback from residents and family members to identify opportunities for program and operational improvements.

Maintained important organizational paperwork and resident data.

Marion County Children's Guardian Home. Indianapolis, IN

House Parent 02/2007 - 06/2009

Reviewed clinical documentation to asses standards and quality of care.

Enforced policies and safety standards through building and room rounds.

Promoted positive relations between residents and staff.

Midwest Residential Services. Indianapolis, IN

Direct Care 09/2005 - 12/2006

Documented client progress and services performed, reporting changes in client condition to manager or supervisor.

Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.

Entertained or read aloud to patients to improve mental health and alertness.

Indianapolis Juvenile Correctional Facility. Speedway, IN

Correctional Officer 11/2004 - 05/2005

Escorted inmates to and from cells, court, hospitals and medical appointments.

Conducted routine and emergency head counts.

Prepared, processed and maintained forms, reports, logs, records and activity journals.

Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.

Indiana Developmental Training Center. Carmel, IN

Youth Counselor 02/2004 - 11/2004

Supervised youth in engaging environment to promote security and safety for all ages.

Monitored youth behavior and offered guidance and support for positive change.

Supervised individuals in small group atmosphere to cultivate safety, independence and structure.

Engaged and interacted with youth members, teaching sustainable habits and coping mechanisms.

Juvenile Detention Center. Indianapolis, IN

Youth Manager 11/2002 - 02/2004

Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Developed and created programs and monitored effectiveness against individual participant needs.

Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.

Referred families to shelters, legal resources and educational programs.

SKILLS

Change-of-address orders

Mail-sorting and delivery sequence

Local area route knowledge

Registered mail protocols

Delivery records

Good Telephone Etiquette

EDUCATION

American National University

Lexington, KY

Expected in 05/2022

Associate Degree in Health Information Management

Arlington High School

Indianapolis, IN

06/1997

High School Diploma

Yolanda Edmonds

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