Web developer / Social Media / Sales Associate / Fly Casting Instruct

William Zytkowicz

***** ** **** **, *******, WA *8053

**********@*****.*** 425-***-****

Professional Summary

Technically savvy and customer-oriented sales professional with extensive experience in the wine and spirits industry. Adept at engaging diverse audiences, driving high-end sales, and cultivating long-term client relationships. Expertise in POS systems, store operations, and social media marketing. Background in web development and SharePoint solutions, demonstrating strong technical acumen.

Core Competencies

High-end sales & customer service

Wine, whiskey, and cigar expertise

Retail & on-premise sales

POS systems & store operations

Social media marketing

Web development & SharePoint

Microsoft Office Suite (Excel, Access, PowerPoint, Project)

Professional Experience

Collabera (FitMyFoot.com Costco Roadshow)

Sales Associate (January 2024 – March 2024)

Engaged retail customers at Costco locations, promoting custom insoles and sandals.

Educated customers on product benefits, focusing on comfort and injury prevention.

Redmond Ridge Spirits, Redmond, WA

Sales Associate (September 2021 – November 2023)

Provided expert guidance on whiskey, cigars, and wines to retail and on-premise customers.

Managed POS transactions, inventory, merchandising, and order processing.

Built and maintained a client base from past industry experience.

BevMo, Bellevue, WA

Sales Associate (November 2020 – February 2021, Seasonal)

Specialized in spirits and wine sales, offering high-level customer service.

Assisted with merchandising and POS transactions.

Total Wine & More, Bellevue, WA

Wine & Spirits Associate (July 2015 – November 2020)

Specialized in spirits sales, particularly Scotch, bourbon, and American whiskey.

Led private classes and special events for groups of 10–50, developing educational content.

Assisted in merchandising and inventory management.

Orvis, Bellevue, WA

Sales Associate (September 2018 – September 2019 & July 2012 – March 2014)

Provided sales expertise in fly fishing and men’s apparel.

Consistently met or exceeded monthly sales targets.

Conducted private casting instruction sessions.

Independent Web Services Consulting, Redmond, WA

Web Developer & Social Media Expert (July 2008 – Present)

Designed and implemented small business websites and social media strategies.

Managed client accounts across Facebook, LinkedIn, Instagram, and Twitter.

Idax, Renton, WA

Traffic Data Collection Specialist (June 2014 – June 2015)

Conducted data collection for traffic and parking studies.

Previous Experience in Web Development & Consulting

Roles at Microsoft, CIBER, Allyis, Simplicity Consulting, and Merrill Lynch

SharePoint Developer & Project Manager (2007-2008)

ASP.NET Web Developer for T-Mobile (2003-2007)

Web Developer for Pointshare Corporation (2000)

Education

Bellevue Community College – MCSE Fast Track Program (Completed 2003)

University of Washington Extension College – Career development courses

University of Washington – Political Science, Engineering & Computer Science coursework

Issaquah High School – Graduated with a 3.78 GPA

Technical Skills

Microsoft Office Suite (Excel, Access, PowerPoint, Project)

Web development: Visual Studio, SharePoint

Social media platforms: Facebook (Meta), LinkedIn, Instagram, Twitter

POS systems & retail management

Certifications & Training

Fly Fishing Casting Instructor

Various Microsoft and SharePoint training programs

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