IT Project Manager

JINS JOSEPH

***-**, **** ******, ****** Park, New York-11001

Cell: 646-***-****

Email: ********@*****.***

Professional Summary

Results-driven IT Project Manager with extensive experience in IT infrastructure, cloud solutions, and telecommunications. Adept at leading cross-functional teams, managing complex projects, and optimizing IT systems to enhance business efficiency. Proven ability to develop strategic initiatives, manage budgets, mitigate risks, and drive stakeholder engagement. Holds multiple industry-recognized project management certifications, including PMP, CSM, PSM-I, PSM-II, PSPO, and Cloud Architect credentials. Strong technical expertise combined with leadership and strategic vision to ensure on-time, budget-conscious project execution Key Skills

• Project & Agile Management: PMP, CSM, PSM-I, PSM-II, PSPO, Lean Six Sigma

• Financial & Risk Management: cost control, risk mitigation

• Cloud & Virtualization: AWS, Azure, Google Cloud, VMware Horizon, Nutanix

• Networking & Security: Cisco Collaboration, Meraki, Arista, Palo Alto Firewalls

• VoIP & Unified Communications: Call Manager, Unity, UCCX, Telepresence

• Stakeholder Management & Leadership

• IT Infrastructure & Digital Transformation

• ITIL & IT Service Management

• Project Management Tools: Jira, Asana, Click Up, Wrike, Trello, Microsoft Project, Confluence

Professional Experience

State University of New York at Old Westbury (April 2019 – Present) Network Engineer /Project Manager

• Led and executed high-impact IT infrastructure projects, including data center migration, WAN optimization, and wireless network expansion.

• Developed risk assessment strategies to mitigate project delays and ensure continuity.

• Directed cross-functional teams and coordinated with vendors to deliver projects within scope, time, and budget.

• Oversaw the integration and upgrade of security components, including Palo Alto firewalls, improving cybersecurity resilience.

• Acted as the primary technical point of contact for network projects, ensuring timely delivery and adherence to project scope, budget, and timelines.

• Collaborated with IT leadership to enhance enterprise infrastructure services and drive digital transformation.

• Managed cloud-based and on-premises virtualization solutions, including VMware Horizon and Nutanix clusters.

Fidelus Technologies (Oct 2011 – April 2019)

Cisco VoIP Engineer

• Managed enterprise-wide VoIP systems, including Call Manager, Unity Connection, and UCCX.

• Troubleshot network connectivity and security issues related to voice communication protocols.

• Worked closely with clients to optimize Unified Communications deployments and ensure seamless operations.

Blackbox Network Services (Nov 2010 – Sept 2011)

Cisco Engineer

• Installed, configured, and troubleshot Cisco Unified Communications systems and networking devices.

• Provided expert-level support on call routing, security policies, and system upgrades. BSoft Networking Solutions (April 2010 – Aug 2010) Junior VoIP Engineer

• Assisted in configuring and deploying Cisco Call Manager & VoIP solutions and resolved technical issues related to telephony systems.

Education

Bachelor of Computer Application (B.C.A) – Mahatma Gandhi University Certifications

• Project Management & Agile:

PROJECT MANAGEMENT PROFESSIONAL (PMP)

CERTIFIED SCRUM MASTER- SCRUM ALLIANCE (CSM)

PROFESSIONAL SCRUM MASTER I (PSM-I) CERTIFIED

PROFESSIONAL SCRUM MASTER I (PSM-II) CERTIFIED

PROFESSIONAL SCRUM PRODUCT OWNER (PSPO-1) CERTIFIED

CERTIFIED LEAN SIX SIGMA GREEN BELT

• Cloud & Infrastructure:

AWS Certified Solution Architect – Professional

Google Cloud Certified Professional Cloud Architect

Microsoft Certified Azure Administrator Associate

Microsoft Certified Azure AI Fundamentals

Microsoft Certified Security, Compliance, and Identity Fundamentals

Nutanix Certified Professional - Multicloud Infrastructure 6

Microsoft 365 Certified: Team Administrator Associate

• Networking & ITIL:

CISCO CCNP Collaboration certified

CISCO CCNP Enterprise certified

CISCO CCNA Certified

ITIL Foundation Certified

Professional Development-Udemy Certified

• Professional Diploma in Project Management

• ClickUp Project Management Course

• Fundamentals of Asana

• Monday.com - Project Management - The Complete Beginners Course

• Microsoft Project Course Complete

• Jira for Beginners

• Learn Wrike - Project Management Software course

• Certification Course in People management

• Leadership in Project Management

• Microsoft Teams: Teams Essentials for the workplace

• Confluence - The Ultimate Course for Project Management 2025

• Trello for Project Management - The Ultimate Course

• Complete Project Manager's Practical Guide to Using AI Professional References

Available upon request.

Contact this candidate