Case Manager Travel Assistant
Resume:
Alexis F. Peck
Los Angeles, CA 90066
(Cell) 310-***-****
*****************@*****.***
EDUCATION – Bachelors of Arts in Spanish Language and Culture from California State University Northridge (2012); Southern California School of Interpretation, CA (Certificate of Interpretation/Translation in progress). HIGHLIGHTS OF QUALIFICATIONS
● Productive and responsible; willing to learn and able to handle any tasks needed
● Able to represent a company with a professional appearance and manner
● Remarkably astute, diligent and always aware of my surroundings
● Exceptionally motivated and eager to succeed
● Positive thinker with a can-do attitude; very organized
● Excellent communicator; ability to multitask in a fast past environment; handling in person meetings with clients on a weekly basis
● Profound ability to take ownership of problems and find suitable resolutions
● Strong ability to translate Spanish to the English language and English to the Spanish language SKILLS
● Languages: Fluent in Spanish and English.
● Computer: Proficient in various PC applications such as Windows, Microsoft Office Suite (Word, Excel) Power Point, Acrobat, WestLaw, Go Clio, Merus, Macbook Pro, Needles, State of California Secretary of State and many more. Able to type 80+ wpm WORK EXPERIENCE
BD&J, PC 9701 Wilshire Blvd., 12th Floor, Beverly Hills, CA 90212 (June 2021- February 2023) Case Manager/Legal Assistant
● Responsible for communicating with client’s on a daily basis (working a case from A-Z)
● In charge of fixing client’s property damage and negotiating with insurance adjusters
● Constantly communicate with the handling attorney supervisor on a weekly basis for high value cases
● Responsible for scheduling client for doctors appointments and travel accommodations
● Mainly dealt with car accidents, dog bites, slip and falls
● Responsible for meeting with clients on a face to face meeting with the handling attorney
● Translated for half of my clients on a daily basis with updated
● Prepared demands and dealt with our Statute of Limitations department almost daily The Law Offices of Arash Khorsandi, PC, 2960 Wilshire Blvd., Los Angeles, CA 90010 (September 2019 - June 2020) Case Manager
● Responsible for opening new files and obtaining all medical records immediately; especially on severe new cases
● Accountable for having constant communication with clients regarding updates on their case and their treatment
● In charge of communicating with the records department to gather all medical records and bills to submit for a demand
● Accountable for communicating with our negotiation team on status updates to assure the client that liens are being negotiated for settlement (if not tendered)
● Constantly communicated with our property damage department to handle all issues as soon as given a new case to resolve PD
● Mainly handled slip/fall cases, dog bites and car accidents Ellis Law Corporation, 2230 E. Maple Ave., El Segundo, CA 90245 (June 2017 - August 2019) Case Manager
● Responsible for opening new files, including sending all notice of representation letters to all parties
● Accountable for full investigation on each specific case such as, requesting police reports, video surveillance ● Handled most of the Tort - government/federal claims as well as car/motorcycle accidents, slip/trip and falls, dog bites, assault and battery cases
● Helped out with the intake department in deciding whether to accept a new case
● Responsible for communicating with clients on a daily basis and meeting with clients face to face
● Negotiated with insurance adjusters to agree on a settlement Dietz, Gilmor & Chazen, Santa Monica, CA 90403 (June 2016 – June 2018) Legal Secretary/Office Manager
● Lead secretary and office manager to three attorneys and support staff
● Accountable for E-filing all legal documents through the Workers Compensation Appeals Board
● Responsible for handling all files with explicit clientele demands in a fast pace environment
● Translation and Interpretation for Attorneys with in Pro-Per clients
● Knowledgeable of Workers’ Compensation law such as deadlines for Panel Strikes, DOR’s, Replacement Panels, Advocacy letters, AME and PQME appointments, NOR’s and all standard opening letters
● Team player and in charge of organization of all matters in the office
Contact this candidate