*****.********@*****.***
West Chester,
PA 19380
S K I L L S
Adaptability
Problem-solving
Critical thinking
Active listening
Communication
C O N T A C T
E D U C A T I O N
SECONDARY SCHOOL
Alternative Learning System
I’m an adaptable Executive Virtual Assistant specializing in streamlining operations, lead generation, and data-driven strategies. With hands-on experience in customer service, inventory management, and food preparation, I’m skilled at multitasking and problem-solving. I’m excited to bring my diverse skill set to help support your business goals.
RELLY BALBOA
Operations and Executive Support
Specialist
Experience
With over six years of experience as a virtual assistant, I specialize in data analytics, administrative efficiency, and marketing strategies to drive business growth. I excel in lead generation, workflow optimization, and data research, leveraging tools like Trello, Office tools, Slack, HubSpot, and AI solutions. My expertise includes eCommerce, stakeholder coordination, and strategic operations management. Skilled in A/B testing, reporting, and graphic design, I streamline processes to enhance productivity, allowing executives to focus on high-level decision-making.
Administrative/Executive assistant 2018 - 2025
I gained one year of experience at 7-Eleven, where I handled customer service, cash management, and inventory restocking in a fast-paced retail environment. This role strengthened my ability to multitask, problem-solve, and provide excellent service under pressure. Service Clerk 2017 - 2018
I spent four years in three Asian restaurants, sourcing fresh ingredients, serving customers, and assisting in the kitchen. I started as a waiter and later became an assistant cook, gaining experience in food prep and kitchen operations.
Service Crew 2013 - 2017
Referrence
(available upon request)
T O O L S
Google Workspace
Microsoft Office Suite
Adobe Creative Cloud
CRMs
E-commerce Platforms
Communication tools (Emails, Slack,
Discord, etc)