Shipping Clerk Warehouse Associate
Resume:
Alicia Saffold
Dallas, TX *****
******.*.*********@*****.***
Summary
I have several years of experience in many different areas of warehouse work. From Warehouse Associate, to shipping clerk, to dispatcher, I never limit myself from learning and growing professionally in the industry.
Skills
Driver communication
Microsoft Worf, Microsoft Excel, Yard View, Axapta, and Omnitracs proficiency
Phone Etiquette
Problem-solving
Record keeping
Dispatch coordination
Vehicle coordination
Prioritizing calls
Database management
Equipment management
Emergency protocols
Call handling
Time management
Active listening
Decision-making
Customer service
Delivery procedures
Multitasking and organization
Customer relationship management
Critical thinker
Customer relations
Verbal and written communication
Incident reporting
Dispatch software
Updating logs
Attention to detail
Data entry
Tracking systems
Shipping and receiving
Safety and compliance
Shipping software
Order logging
Warehouse safety
Workplace cleanliness
Labeling accuracy
Experience
Dispatcher, 11/2023 Current
Taylor Farms Foodservice Dallas, TX
Work closely with transportation supervisor to dispatch and assign loads.
Assist with schedule changes for drivers
Assist with rescheduling loads as needed
Assist with coordinating trailer moves between facility warehouses to assure assigned trailers are in the location they are needed
Warehouse Shipping Clerk, 09/2023 08/2024
Taylor Farms Dallas, TX
Prepared shipping documents including bills of lading, packing lists, and invoices.
Picked orders according to customer requirements and specifications.
Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Used vendor knowledge to determine shipping procedures, routes and rates.
Assisted with physical inventories as required by management.
Analyzed data from reports to identify problems in order processing system.
Compared and verified identifying information of outgoing shipments.
Maintained records of received goods and rejected unsatisfactory items.
Prepared work orders, bills of lading or shipping orders to route materials.
Maintained cleanliness of work area throughout shift.
Communicated shipping information to customers via phone or email as needed.
Verified accuracy of incoming shipments against purchase orders.
Traced missing material and shipments through vendor and customer communications.
Worked effectively in team environments to make the workplace more productive.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Recognized by management for providing exceptional customer service.
Utilized various software and tools to streamline processes and optimize performance.
Assisted with customer requests and answered questions to improve satisfaction.
Prioritized and organized tasks to efficiently accomplish service goals.
Managed household errands and other essential duties.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Completed day-to-day duties accurately and efficiently.
Managed inventory and supplies to ensure materials were available when needed.
Worked with cross-functional teams to achieve goals.
RF Scanner/General Warehouse Associate, 06/2022 09/2023
Charismatic Brands Dallas, TX
Received and processed incoming shipments, verifying accuracy of items received against purchase orders.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Assisted with physical inventories by counting stock items and reconciling actual stock count to computer-generated reports.
Utilized RF scanner to accurately scan barcodes and enter data into computer system for tracking purposes.
Utilized RF scanner technology to accurately process orders for shipping and receiving purposes.
Utilized RF scanner to locate and select items from inventory for customer orders.
Scanned packages with RF scanner, sorted packages and palletized products according to warehouse or shipping destination.
Utilized RF scanner to accurately locate and pick various products from warehouse shelves.
Utilized RF scanner technology for tracking product movement throughout warehouse.
Used RF scanner guns to accurately record receipt of goods into inventory system.
Utilized RF scanner to track product movement within warehouse.
Utilized RF scanner to accurately record item locations in the warehouse database system.
Education and Training
05/2012 Ohlone College Fremont, CA
Associate of Science Respiratory Therapy
Contact this candidate