Store Manager

JAMES R. Flowers *** West Thomas Street

***********@*****.***

My professional objectives are to share and develop my specific skill set with an organization that is committed to providing quality goods and or services through stellar customer service and a commitment quality.

EXPERIENCE

MARCH 2006 -

SHIFT LEADER, WALGREENS

• Direct the activities of sales associates and other staff on duty

• Address escalated customer issues and concerns

• Ensure a quality customer experience

• Report staffing concerns to management

APRIL 2001 – FEBRUARY 2006

DISTRICT MANAGER, ROCKY MOUNT TELEGRAM

• Managed the organization’s distribution center

• Directed a team of thirty carriers

• Selection and retention of team members

• Monitor and manage inventories

• Allocate resources to meet budgetary restraints

• Oversee the daily operations and provide direction as needed

• Recommend process improvements to drive productivity

• Promoted from Mail Room Supervisor

EDUCATION

MAY 1985

HIGH SCHOOL DIPLOMA, CENTRAL HIGH SCHOOL

Newark, New jersey

MAY 1994

ASSOCIATES DEGREE, NEW JERSEY INSTITUTE OF TECHNOLOGY 2

SKILLS

• Effective communication

• Team building

• Problem-solving

• Customer service

• Conflict resolution

• Logistics

• Production planning

• Leadership

REFERENCES

Available upon Request

Contact this candidate