Operations Manager A Team

Kathy A. Stewart

Dallas, Texas 281-***-**** **************@*****.***

SKILLS

Bilingual (fluent English & Spanish), expert in Microsoft Office, proficient in Google Suite EDUCATION

Houston Christian University Houston, Texas

School of Humanities: Political Science / Minor: Finance & Spanish

• GPA: 3.7/4.0; Awards: Dean’s List (Spring 2020 – Fall 2023)

• Clubs: Vice-President of Pre-Law Society, Secretary/Treasurer of Leadership Institute PROFESSIONAL EXPERIENCE

Amazon IXD FTW1

Job Title: Outbound Operations Manager

Dates Held: 01/15/2024 – Present

• Led a team of 100+ associates in order to meet strict customer demands

• Responsible for the highest volume area in the building which encompasses 60% of all daily freight in North Fluid Load

• Received the All-Manager Star Award for achieving tier III developments and consistently maintaining 100% compliance with safety standards

• Shift Point of Contact for Associate Safety Committee – ensuring building meets all safety standards while proposing and implementing new safety policies

• Compiled shift metrics and send hourly, daily, weekly, monthly reports across all 4 shifts

• Managed 30+ dock doors and ensured 0 safety-related injuries while overseeing operations in my area

• Played a key role in transforming FTW1 into a benchmark for efficient trailer usage across the network, setting a site record of 47.91

• Achieved the highest efficiency across all 4 shifts in jobs per labor hour by meticulously calculating headcount, adhering to the final shift plan, and making hourly adjustments to cost allocation.

PROFESSIONAL EXPERIENCE

Amazon FC GEG2

Job Title: Area Manager

Dates Held: 06/05/23-08/11/23.

• Implemented Project Hydra, a project that reduces human touches and congestion on the spur lines. Result: Saved approx. $20,000 monthly on labor cost and 2100+ hours of labor.

• Lead cross-functional teams which solved multiple operational problems.

• Managed a 30-team member to meet targeted goals.

• Researched high amounts of financial data for the launch of Project Hydra.

• Collaborated with different departments (Non-Inventory, Safety, Finance, RME, Vendor Returns, Loss Prevention) to seek best practices on the Outbound Ship Dock before the launch of Project Hydra.

Contact this candidate