Customer Service Rep

Edith Velazquez

AP/AR specialist- Customer Service Rep.

*** **** *’Kelly Mill Rd

SW Loganville Ga 30052 404-***-**** *********@*****.*** OBJECTIVE

I am a dedicated, friendly, and loyal professional with a strong ambition to succeed in any environment. With excellent presentation skills and full bilingual proficiency in Spanish and English, I bring effective communication and adaptability to every role. While my background includes experience in customer service, my true passion lies in accounting. I am eager to take on new challenges and continuously expand my knowledge through both work experience and education. I thrive in collaborative settings but also excel when working independently, always maintaining efficiency and professionalism

EDUCATION — EXPERIENCE

DeVry University,

Decatur Ga

Bachelor’s degree in

business accounting

DeVry University – April 2019

– Expected August 2024

• GPA: 3.8

.

A/R Specialist

Wilmington Paper – Duluth, GA September 2023 – Present

• Process daily deposits and cash applications for accurate reconciliation.

• Manage collections and follow up on outstanding

balances.

• Run financial reports and analyze account transactions.

• Perform month-end closing duties, including account reconciliations and bank statement reviews.

• Oversee client billing, verify transactions, and monitor incoming payments.

• Identify and resolve accounting discrepancies.

• Process intercompany transactions and journal entries.

• Train new team members on A/R best practices.

A/R & A/P Specialist

MH Miles Co. – Decatur, GA December 2021 – June 2022

• Managed client invoicing, payment processing, and account reconciliation.

• Communicated with clients regarding billing concerns and overdue accounts.

• Processed weekly payables and completed journal

entries.

• Monitored aging reports for past-due accounts.

• Reconciled accounts in QuickBooks and prepared weekly financial reports.

• Managed 1099 filings, company credit card coding, and payroll processing

AR accountant

Beacon Building Products – Atlanta North, GA

December 2019 – June 2021

• Managed multiple accounts, utilizing Excel

spreadsheets for financial tracking.

• Processed invoices and reconciled payments

using accounting software Mincron.

• Answered daily customer and office inquiries.

• Assisted with vendor setup, subcontractor

payments, and tax form preparation.

• Maintained bookkeeping records and posted

monthly recurring entries.

Accounting Assistant & Personal Assistant

America’s Best Choice Windows – Roswell, GA December 2018 – November 2019

• Assisted the Senior Accountant with month-end closings and financial reporting.

• Processed purchase orders (P.O.s) and created checks for subcontractors.

• Managed Excel spreadsheets to track expenses and invoices.

• Handled office administrative tasks and personal assistant duties for executives.

KEY SKILLS —

•Accounting Software

• Bank Reconciliation

• Accounts Payable

• Journal Entries

• QuickBooks

• Balance Sheet Recon

• General Ledger Acct

• Account Reconciliation

• Financial Report Writing

• Accounts Receivable

• Office Management

• Bookkeeping

• Microsoft Excel

l• Payroll

• Microsoft Office

• GAAP

• Tax experience

• Spanish (10+ years)

• Sales (6 years)

• Human resources

• Recruiting

• Project scheduling

• Personal assistant experience

• SAP software

Contact this candidate