Customer Service Warehouse Specialist

**** ****** *** **., ********* CORNERS, GA ***** • **********@*****.*** • 470-***-****

LERYAN CLARK ROSS

PROFESSIONAL SUMMARY

Warehouse Specialist and Customer Service professional with over 20 years experience. Proficient in overseeing and participating in the shipping, receiving, and storing of products. Demonstrates strong leadership, communication, and time management skills, with proven expertise in adapting to diverse environments and meeting business & client needs. Known for fostering teamwork, excellent communication skills with an emphasis on delivering results.

EMPLOYMENT HISTORY

Warehouse Specialist/Forklift Driver May, 2021 - Present

Staci AMERICAS Lawrenceville, Georgia

Responsibilities Include:

Maneuvering forklifts safely in busy industrial environment

Safely stacking and unstacking large quantities of goods onto shelves or pallets

Coordinating with Client Service Reps (CSR) to ensure proper inventory and accurate order fulfillment

Unloading of deliveries and safely relocating the goods to their designated storage areas

Daily inspection of forklift equipment and warehouse facility

Completing training for safety requirements and forklift operating procedures

Consolidating partial pallets for incoming goods

Collaboration with internal departments leads in managing facility operations

Training new employees on warehouse etiquette and processes

Electrical Installer Jul, 2019 - Nov, 2020

iSpire Dallas, Texas

Responsibilities Included:

Lead electrical installer for a small business with customers throughout the country.

Ensured installations were completed timely, according to safety compliance and with high quality.

Fostering strong team relationships, coordinating with multiple trade professionals to complete complex electrical installations in offices, apartment buildings and nursing homes.

Contributed to excellent Customer Satisfaction and the acquisition of new customers.

Entrepreneur Endeavors 2009 - Jun, 2019

Atlanta, Georgia

Culinary Experience:

Provided catering services including preparation, delivery, setup and serving

Worked at multiple restaurants as a cook, bartender and waiter

On Point Entertainment

• Participated in Venue negotiations & bookings

• Responsible for Concert Promotions (distribution of brochures & flyers and social media)

• Public Relations and marketing responsibilities for generation of sales

G's Greekwear and Sports Apparel

• Responsible for booth set or promotional stands; Product stocking

• Responsible for soliciting clients and identifying their needs and requirements

• Customer Sales

EDUCATION

2007 - 2009

GA Perimeter College & American InterContinental University (AIU)

Continued Educational Classes

ENGINEERING MAJOR2003 - 2006

Mercer University

Completed Sophomore year

2003

Dunwoody High School

SKILLS

Customer Service (Skillful), Sales, Marketing, Time Management, Leadership, Communication, Microsoft Office, Excel, Word, PowerPoint, Web Savvy, Adaptability (Skillful), Organization, Forklift driving (Skillful).

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