Customer Service Specialist

SHANIA DELANO

*** *. **** **, **********, NJ ****0

(772) 678 - 9039

************@*****.***

EXPERIENCE

September 2024 – January 2025

Service Specialist, Marsh McLennan Agency- CLEARWATER, FL

While working for the company, I gave customer service to clients, I gained computer skills in Word, Exel, Powerpoint, Sagitta, Imageright. Also, informed agents with information within the company.

oMarch 2023 – September 2024

SERVER, LONGHORN (DARDEN INDUSTRIES)- WILMINGTON, DE

During my time at Longhorn, I served guests, ran food, worked as a team, managed time well, handled money, communicated to guests, resolve issues with quests and staff.

oSeptember 2021- May 2022

SERVER, CHEDDARS (DARDEN INDUSTRIES)- LUTZ, FL

When I was working for Cheddars, I gave customer service to guests, ran food, worked as a team, handled money, and communicated to guests.

oFebruary 2020- April 2021

CASHIER/ASSOCIATE, DICK SPORTING GOODS- TAMPA, FL

While working for Dicks Sporting Goods, I worked as a cashier, I gave customer service to guests, and ran a register.

oAugust 2018- March 2020

PARTY HOST, STARS AND STRIKES-ATLANTA, GA

In capacity, I supervised parties while also, serving food and drinks to guests, entertaining children during their parties, and managed time well.

EDUCATION

oSeptember 2023- Present

ROWAN COLLEGE OF SOUTH JERSEY, SEWELL, NJ

Working towards an AA in Communications

oJune 2020

DIPLOMA (3.5 GPA), HOWARD W. BLAKE HIGH SCHOOL, TAMPA, FL

*References available upon request

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