Customer Service Representative
Resume:
Andre Joe
Customer service representative
Tucson, Arizona, United States
*******@*****.***
SUMMARY
Customer service representative with over 3yrs exp solving complex customer inquires. Passionate on building customer relations, brand loyalty and growing a business. Areas of experience:
Retail skills, Microsoft word, typing, data entry, service base selling and customer resolution.
WORK EXPERIENCE
January 2019-January 2023
Musician
strike accord music
Tucson, Arizona, United States
Session musician playing in various bands and writing music coding programs as a engineer. Developed customer connections selling merch(T-shirt's, CD's, etc.) while building a customer relationship that would lead to future networking with-in the communtiy.
• Learning more about customer organization and customer service. January 2017-January 2020
Customer service representative
centene
Tucson, Arizona, United States
Answered incoming phone calls or state funded Medicaid and Medicare insurance. Resolved inquires regrading claims status, general healthcare information and acted as Supervisor when needed. EDUCATION
-2008
AAS
Pima Community college University
United States
Pima Community college U of A 2008
AAS (Associate in Applied Science)
-2004
H.S. Graduate
Amphitheater High School
United States
Amphitheater High School 2004
H.S. Graduate
SKILLS
Customer Support/Service Healthcare Medicaid Medicare Customer Relations Sales Detail Oriented Data Entry Microsoft Word Newsletter Python Programming/Scripting Language Retail Social Media Typing Up-Selling Insurance Telephone Skills Develop and Maintain Customers Music Business Growth Consumer Branding
LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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