Shandice King
customer service agent for * years
Temple Hills, MD 20748
***********@*****.***
Professional Summary
Hardworking Customer Service Representative focused on producing quality care and providing excellent customer service. highly motivates self directed individual, organized,strong executive communications
Willing to relocate to: Remote - Temple Hills, MD - Washington, DC Authorized to work in the US for any employer
Work Experience
Service Technician
Serve tech-Clinton, MD
November 2022 to March 2023
replaced the towels and restocked the toiletries in the bathroom. will check and restock the fridges and freezers
Customer Service Representative
Amazon.com-Virginia Beach, VA
January 2016 to March 2022
sykes work from home agent
Sykes Work from Home-Maryland
March 2018 to February 2020
Daycare Assistant
Danielle Day Care-Fort Washington, MD
March 2014 to February 2016
Maintained daily records of activities, behaviors, meals and naps. Routinely picked children up from school and activities. Escorted children on outings and trips to local parks and zoos. Communicated with children's parents and
guardians about daily activities, behaviors and problems. Carefully monitored children's play activities.
Education
High school in basic 4 year high school
Charles Herbert Flowers High School - Springdale, MD August 2013 to June 2016
Skills
• Upselling
• Childcare
• Hospitality
• Packaging
• B2B Sales
• Telemarketing
• Business Development
• creativity, leadership,strong work ethics (3 years)
• Warehouse experience
• Customer Service
• English
• Outside Sales
• Shipping & receiving
• Live chat
• Human resources
• Customer service
• Cold Calling
• Order Picking
• Materials handling
• Account Management
• Pallet jack
• Sales Management
• Salesforce
• Forklift
• Data Entry
• Inside Sales
• Front Desk
• Leadership
• Front desk
• Retail Sales
• Typing
Certifications and Licenses
Driver's License
September 2023 to April 2030