Lake Forest Digital Marketing

HAILEY BOYLAN

*************@*****.*** 219-***-**** Hailey Boylan LinkedIn

EDUCATION

Lake Forest College, Lake Forest, IL May 2023 Bachelor of Arts in Business; Concentration in Marketing Relevant Courses: Digital Marketing and Analytics, Brand Management and Positioning, Market Research: Insights to Lead, Principles of Marketing, Introduction to Entrepreneurship EMPLOYMENT EXPERIENCE

NCSA College Recruiting Remote (IN) April 2024- Present Recruiting Coordinator

● Served as the primary point of contact for student-athletes and families, guiding them through the college recruiting process by educating on NCAA rules, assisting with profile creation, matching athletes with suitable college programs, and facilitating coach connections through the NCSA platform, while driving sales and managing CRM communications to secure sign-ups.

Waterford, LaPorte, IN February 2024-April 2024 Server

● Adapted to and embraced changes during the restaurant's remodel, maintaining high standards of service while familiarizing with new layouts, updated menu offerings, and enhanced guest experiences to ensure smooth operations and customer satisfaction.

Power Home Remodeling, Chicago, IL October 2023- February 2024 Customer Development Representative

• Involved in door-to-door solicitation is a skilled communicator, adaptable professional, and goal-oriented individual who plays a pivotal role in expanding the customer base and driving revenue for the sales company. Cafe Farina, Michigan City, IN July 2023- October 2023 Server/Bartender

● Delivered exceptional, personalized service in a high-pressure, fine dining environment, showcasing expert knowledge of Italian cuisine, wine pairings, formal dining etiquette, and effective communication with kitchen staff to ensure an outstanding guest experience.

Portage High School, Portage, IN February 2023 – May 2023 Assistant Varsity Softball Coach

• Provide personalized coaching to help players develop fundamental skills on and off the field The Indiana Dunes Pavilion Restaurant, Chesterton, IN May 2022- July 2023 Front of House Supervisor

• Supervise up to 20 team members to maximize customer service and sales. Manage financial transactions and ensure that they are accurate following billing statements. Athletes Unlimited, Rosemont, IL May 2021 - October 2021 Facilities Management Intern

• Managed logistics for sporting events that included facilitating meetings between players and fans, providing equipment to players, and setting up locker rooms. LEADERSHIP, EXTRACURRICULAR AND VOLUNTEER EXPERIENCE New Student Orientation (NSO) Leader, Lake Forest, IL August 2019 –August 2021 Member

• Selected to be an orientation leader to assist new students in getting acclimated and making a successful transition to college academically and socially.

Lake Forest College Softball Team, NCAA DIII August 2018 – May 2022 Catcher/Designated Hitter/Captain 2022 Season

• Developed concentration, strong work ethic, and perseverance to meet personal and team goals Student Programming Board Lake Forest, IL August 2021 – May 2022 Member

• Provided fun events and gatherings to enhance the campus culture; aimed at uniting students while keeping Lake Forest College traditions alive

Forester Day of Service, Lake Forest, IL September 2019 Volunteer

• Organized and engaged in programs to help underprivileged students build academic and social skills HONORS AND AWARDS

First Team All-Conference, Lake Forest College May 2023 Presidential Scholarship, Lake Forest College August 2018 – May 2023 Cornerstone Scholarship, Lake Forest College August 2018 – May 2023 Reid Music Scholarship, Lake Forest College August 2018 – May 2023 2-Time Midwest Conference Champion, Lake Forest College May 2019, May 2022 SKILLS

Technical: PowerPoint, Word, Keynote, Pages, Excel, Salesforce (CRM), Teams

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