Raul G. Gonzalez
*** **** ****** *****, ********, NY 12550
E-Mail: ********@***.***
CAREER SUMMARY
Experienced Manager with a unique combination of technical expertise, managerial experience, marketing, and public relations savvy coupled with stellar customer service skills in any type of environment.
PROFESSIONAL EXPERIENCE
Carlisle,Central Valley,NY August 2020-present
Assistant Store Manager;
Responsible for client relations
Assist Store Manager in day to day operations of store Create and maintain clientele platforms to keep clients informed Calvin Klein Mega Store, NY March 2013- September 2019 Assistant Store Manager;
Responsible for all back of house operations, including scheduling and email capture Train and coach associate’s to company expectations In charge of men’s sportswear, which included implementing floorsets and merchandising Jack Spade, Central Valley, NY October 2012-February 2013 Store Manager;
Fully responsible for financial success
Communicate the JACK SPADE brand aesthetic, philosophy and lifestyle to the customer Ensure visual merchandising directives are implemented efficiently and as per direction Maintain payroll budget and weekly hours to ensure maximum productivity Ed Hardy Outlet, Central Valley, NY March-2012 / October-2012 Co-Manager/ Store Manager;
Achieve all financial objectives.
Customer Relations Management which includes implementing new and innovative ways to reach our foreign customers
Responsible for all HR related policies and procedures Eddie Bauer Outlet, Central Valley, NY September- 2009 / March-2012 Co Manager;
Responsible for Brand Management including implementing large floorsets Assist the Store Manager with day to day operations Responsible for all hiring, training, and coaching entire staff including managers In charge of setting and achieving loyalty goals to benefit customers Education:
Gibbs College 2005
Associates of Science Electronic Commerce
Empire State College 2010
Bachelor of Science Marketing