Project Manager Customer Service
Resume:
BRENNA GRAY
**** ***** **. ***. ***, SHAWNEE, KS 66203 ************@*****.***
PROFESSIONAL SUMMARY
Expertise in Sales and Marketing
Expertise in Architectural and Engineering Graphics Expertise in Managerial skills with large groups
Expertise in Transportation Planning and Design
Experienced Residential/Commercial Designer
Experienced Commercial sales and Management
Experienced Flooring Design and Installation Manger SKILL HIGHLIGHTS
Experienced in Project Coordination and Management
Proven Project Designer and Coordinator, Transportation, Healthcare, Commercial, Residential
Resourceful, Passionate, Competitive, Trainer, Customer Development and Management
Knowledgeable in Sales Process and Territory Development to increase Market Share
Provide quality Customer Service. Results and detailed oriented. Strategic Sales Planning PROFESSIONAL EXPERIENCE
• Skilled in MicroStation, Open Door, GIS, and GeoPak
• Skilled in AutoCAD, Civil 2015, 2017, 2019, Civil 3D 20
• Skilled in Project Wise, Sharepoint• Skilled in Photoshop
• Fundamentals/experience in Revit
• Experienced in Micro Station
• Experienced Project Manage
• Experienced in specifications and construction management
• Excel as a Project Coordinator, Designer and Sales Tracking
• Microsoft Office, Bluebeam, and Excel
• Sales Experience, Expert Closer
EXPERIENCE
ESS, Kansas City, Kansas 1/2024 – Present
Morgan Hunter, Overland Park, Kansas
Substitute Teacher Kindergarten-12th Grade
Rigdon Floor Coverings, Kansas City, Kansas 10/2022 – Present Flooring Project Manager/Sales Associate
• Project Management, Flooring Sales, Interior Design
• Pierce Residence, Nieman Residence, Antenman Residence, et al residences Carpet Corner, Olathe, Kansas 10/2022 – 9/2024
Flooring Project Manager/Sales Associate
• Project Management, Flooring Sales, Interior Design
• Pierce Residence, Nieman Residence, Antenman Residence, et all residences
,
Minnesota Department of Transportation, St. Paul, MN 9/2020 – 9/2022 Transportation Generalist – Design Department
Civil Engineering Transportation (Roadway Alignments) Design Planning
Topography Mapping Reference Drawings
Boundary (Limits) Reference Drawings
Quality Control – Graphic Reviews
Electrical, Mechanical, Civil Drawings, and Tabulations. Black and Veatch, Bloomington, MN 1/2018 – 3/2020
Engineer Technician 2
Telecom - AT&T Fiber, Micro, Pico, and Excel Installation Permits
Managed Staff in Traffic Control Plans
Mentoring and Training in IT programs
Verizon Electrical 5G Installation 2D & 3D Drawings
Quality Control – Graphic Reviews
Structural Engineering Drawings
Electrical, Mechanical, and Civil Drawings
Sutherlands, Harrisonville, Missouri 04/2015 – 1/2018 Flooring Manager
Boosted Sales 150% by managing the buying and selling of flooring and furniture.
.procured the clients and installations
R.D. Mann, Kansas City, Kansas 11/2011 – 11/2014
Flooring Project Manager
Flooring Sales, Interior Design, Marketing, and Project Managing and Estimating. o Projects included as follows:
Pegah’s Family Restaurants, Shawnee, Kansas
Valley View Bank (Multiple Branches), Kansas and Missouri
Lee’s Summit High School Serveries/Kitchen, Lee’s Summit, Missouri
Meadow lane Elementary School, Lee’s Summit, Mo
Koch Residence, Marengo Residence, various residences WSKF Architects, North Kansas City, Missouri – Contract 03/2010 – 05/2011 Healthcare Project Designer
Interior Architecture, Engineering Plans, Specifications and construction coordination. Projects included:
Children’s Mercy Hospital and Clinics, Kansas City, Mo.
Eisenhower Building, Leavenworth, KS
MEMBERSHIPS
Certified Transportation Design
NCIDQ Certified, Registration #021315
ASID Professional Membership
CDL w/ Airbrakes and Tanker Endorsement
Professional Member Grader for NCIDQ
Licensed Interior Designer in Missouri
Adjunct Asst. Professor of Architecture at Johnson County Community College
Kansas Real Estate License
EDUCATION
Bachelor of Interior Architecture, Kansas State University, Manhattan, Kansas
NCIDQ Registered 021315, Licensed Interior Designer in Missouri
Midwest CAD-Revit Autodesk 2014
COMPUTER SKILLS
Micro Station/Open Door Modeling
AutoCAD 2019, Civil, 2017, 2019, Microsoft Office, Excel, Bluebeam, Excel, Photoshop, Illustrator, Power Point, Visio, QuickBooks, 20/20, Revit
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