Project Management Social Media

Schinika A. Fitch

Milwaukee, WI 414-***-**** ********@*****.***

Career Summary

Innovative and results-driven outreach and engagement leader with over 20 years of experience building relationships. Demonstrated success in meeting deliverables, managing competing priorities, and balancing demands in high-pressure environments. Recognized for fostering an inclusive work environment that drives results. Passionate about developing strategic partnerships with diverse stakeholders, including senior leadership, to deploy successful programs and initiatives.

Skills

Project Management

Conflict Resolution

Customer Relationship Management (CRM) Technology

Process Improvement

Non-profit Programming

Creative High-Impact Solutions

Critical Problem Solving

Developing/Implementing Work Plans

Recruitment, Training

Social Media Networking and Analytics

Microsoft Office

Content Management Systems

Career Highlights

Strategic Planning – Directed identification and candidate vetting strategy for 40+ boards and commissions, resulting in a 75% increase in diverse appointments.

Facilitation – Designed and coordinated community outreach and education events on the county budget and census for over 250 residents and employees.

Metrics – Researched and analyzed metrics to formulate strategic plans and secure buy-in for mission-critical projects involving cross-functional teams.

Subject-Matter Expert – Implemented project management methodologies to operationalize stakeholder requirements.

Stakeholder Collaboration – Cultivated and sustained community networks and relationships to advance the County Executive’s strategic objectives.

Training and Development – Collaborated with diverse stakeholders to launch leadership development and training on a communication framework for Milwaukee County's strategic planning, adopted organization-wide.

Community Engagement – Surpassed target goal by 54% by strategically engaging the community and increasing resident usage of the online budgeting tool.

Coaching – Coached cross-functional teams on County Executive initiatives, driving adoption of community engagement strategies by senior leaders.

Professional Experience

Care Provider 2023-2025

Milwaukee County, Milwaukee, WI 2019–2023

Director of Community Relations

Designed and implemented activities that boosted stakeholder participation by 35%.

Created strategies to engage constituencies in the County Executive’s priority initiatives.

Oversaw community engagement technology processes, including customer relationship management (CRM).

Re-established the Milwaukee County Youth Commission, providing high school students with opportunities in civic engagement and policy decision-making.

Developed and deployed programming that increased community engagement by 30%, aligning with County Executive’s strategic goals.

Sojourner Family Peace Center, Milwaukee, WI 2014–2019

Outreach Specialist

Led youth summits for 38 inner-city schools, educating 1500+ students and increasing knowledge on healthy dating and human trafficking by 15%.

Created and conducted youth summits, increasing youth participation by 30% since 2015.

Developed and maintained professional partnerships within the community and local schools.

Camp Hope Site Coordinator

Managed camper recruitment and screening in collaboration with partner agencies, community groups, and schools.

Spearheaded and launched Wisconsin's first Camp Hope America, surpassing student participation goals by 10% without a prior blueprint.

Athena Communications, LLC, Milwaukee, WI 2015–2019

Account Manager (Consultant)

Conveyed marketing objectives, expectations, and successful strategy execution to clients.

Provided strong communication and presentation skills to effectively articulate ideas to clients, colleagues, and staff.

Contributed to external company promotion through articles, speeches, presentations, and award nominations.

Communicated client information, objectives, and ideas through media pitching.

Secured media coverage for clients on regional, local and industry level.

Certificates and Licensures

gener8tor Skills Project Management Certificate – June 2024

Diversity, Equity, and Inclusion in the Workplace Certificate-University of South Florida

Inclusive and Ethical Leadership Certificate-University of South Florida

Education

Master of Arts, Journalism-Mass Communication, UW-Milwaukee, WI

Bachelor of Arts, Mass Communication, Central State University, OH

African American Leadership Program, Cardinal Stritch University, WI

Future Milwaukee Leadership Program, Marquette University, WI

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