Customer Service Representative

DEC **,**** * ENGLISH * **** W **TH ST, TUCSON, **713 *

*************@*****.*** * 678-***-**** * 058933642

ENDIA DAVIS

Customer service

PROFESSIONAL SUM

ARY

Customer service representative skilled in conflict resolution and customer engagement, adept at managing technical

troubleshooting and delivering solutions for enhanced client satisfaction. Demonstrates strong team collaboration and time

management abilities, ensuring a clean and efficient work environment. Passionate about fostering positive customer

interactions and committed to continuous learning and development in service excellence

EMPLOYMENT HISTORY

"OMER SERVICE REP Feb 2021

Metro pes Atlanta ga

¢ Taking calls from customers with questions for the store

¢ Talking payments

¢ Activating and deactivating phone service

¢ Upkeeping a clean work environment

# Assisted customers with product inquiries and service solutions while maintaining high satisfaction rates through

personalized attention and efficient problem resolution

# Streamlined customer service operations by managing phone activations, resolving technical issues, and delivering efficient

solutions for enhanced client satisfaction.

SERVER/ BARTENDER Jan 2022

Applebees Atlanta ga

¢ Taking orders for online pick up orders

@ Seating guest

¢ Keeping work space clean

+ Serving food

’

WAREHOUSE ASSOCIATE Jan 2021

Biolab Atlanta ga

¢ Packing chlorine packages and dishwasher tabs

let

+ Pick product to be packed

¢ Quality check of each p.

SKILLS

Conflict resolution (Expert), Time management (Expert), Team collaboration (Expert), Sales techniques (Expert),

Customer engagement (Expert), Technical troubleshooting (Expert)

EDUCATION

MAA Sep 2024 - Jul 2025

Ultimate Medical Academy Online classes

Iam currently taking online classes to be a medical administrative assistant. But my school hours do not effect my work

ours

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