Customer Service Prep Cook

Donovan knight

*. I am Very hard working and dedicated Mercedes as always been my favorite brand e55 amg is a dream car of mine and also my goal was always been able to understand more on troubleshooting Mercedes getting accepted would be the bigggest achievement in my life I have been in the automotive scene ever since I was a 10 and this career is something I have always dream of, please consider my resume

484-***-**** ************@*****.***

WORK EXPERIENCE

The Durst Organization — Command Post

02/2023 to Present, Manhattan New York City

Managed staff assignments, ensuring efficient post coverage and optimal security across the property. Troubleshooted property issues promptly and effectively, minimizing disruption to tenants and operations. Logged staff overtime worked accurately and meticulously, preparing weekly reports for management review.

Generated comprehensive incident reports, documenting details of each event for thorough recordkeeping and analysis.

Communicated effectively with management regarding incidents and property concerns, ensuring timely response and resolution.

Data-logged incidents systematically, providing valuable insights for identifying trends and improving security protocols.

Maintained accurate incident logs, ensuring easy access to information for reference and reporting. Assisted with property security measures, contributing to a safe and secure environment for tenants and employees.

Ibex Global — Customer Service Representative

Salty Sues — Host

Wendy’s — Prep Cook / Cashier

Digicel — Sales Consultant

, Montego Baby

Inbound calls, relating to billing of audible account Resolved billing inquiries for Audible customers over the phone, ensuring accurate and timely resolution of issues.

Assisted customers with a variety of account issues, including troubleshooting login problems, updating payment information, and managing subscription settings. Provided clear and concise information to Audible customers regarding their account details and billing history.

Managed a high volume of inbound customer calls, efficiently resolving inquiries and maintaining a positive customer experience.

Demonstrated exceptional customer service skills, consistently exceeding customer expectations and promoting brand loyalty.

07/2020 to 00/00, Panama City Beach Fl

Host on some days Busser on others

00/000 to 00/0000, Voorehes Nj

Prep cook and make the morning salad later on in the evening is cashier 05/2018 to 11/2021, Kingston Jamaica

Successfully advised customers on the best mobile phone plans and services, achieving consistently high sales targets.

Demonstrated strong interpersonal and communication skills to build rapport with customers and cultivate lasting relationships.

Proactively identified and addressed customer needs, exceeding expectations to ensure satisfaction and loyalty.

Utilized effective sales techniques to generate leads, qualify prospects, and convert sales opportunities. Maintained up-to-date knowledge of products, services, and industry trends to provide accurate and informed recommendations.

EDUCATION

green pond high

01/2010 to 05/2015

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