Great Customer Service
Resume:
Lashae Boyce
Rolling Meadows, IL *****
**************@*****.***
Willing to relocate: Anywhere
Work Experience
Lease Manager Assistant
Village Grove Apartments-Elk Grove, IL
October 2024 to January 2025
Answering phone calls
Responding to emails
Sending emails out
Faxing, Filing Paperwork
Schedule dinner appointments
Responding to senior residents when needed
Creating, filing and Closing work orders
CSR - Customer Service Representative
Robert Half-Wood Dale, IL
September 2022 to May 2023
Going over customers accounts regarding payments
Making sure incoming payments were applied to right accounts Responding/ Sending out emails
Answering incoming calls
Claims Adjuster
Solera Holdings-Schaumburg, IL
May 2021 to February 2022
Going and reviewing people accounts
Making sure customers accounts lined up with there payment information Changing and making changes to customers account the needed to be fixed Front Desk Receptionist
Cosstible&Steffens Tax Company-Rolling Meadows, IL January 2020 to April 2020
Answering phone calls
Scheduling appointments for the accountants
Faxing and filing Tax documents
Responding and sending emails
Front Desk Receptionist
Costibble&Steffens Tax Company-Rolling Meadows, IL January 2019 to April 2019
Answering phone calls
Making appointments for accountants
Responding to emails sending out emails
Faxing and filing important tax documents
Intern
Horace Mann Insurance-Rosemont, IL
July 2018 to April 2019
Greeting Guest
Answering phone calls
Sending and responding to emails
Scheduling appointments for the boss for the up coming weeks Faxing and filing away paperwork
Making sure the office closet was stocked with the right equipment CSR - Customer Service Representative
Dovenmuehle Mortgage, Inc.-Lake Zurich, IL
January 2017 to November 2017
Responding to emails
Answering incoming calls
Going over people mortgages accounts
Applying payments to people mortgages accounts
Assistant Manager
Law office of Mike Radzilowsky-Berwyn, IL
January 2016 to December 2016
Hiring people
Scheduling interviews
Setting appointments for my boss through out the week Sending and responding to emails Escalating calls
Server/Waiter
T.G.I Fridays-Schaumburg, IL
June 2014 to November 2015
Taking Orders
Greeting Guest and seating them
Bringing out food to the guess
Setting and clearing tables
Education
Still attending in Criminal Justice
Harper College - Palatine, IL
January 2024 to Present
High school diploma
Schaumburg High School - Schaumburg, IL
Skills
• Microsoft Office
• Microsoft Excel
• Communication skills
• Editing
• QuickBooks
• Legal drafting
• Organizational skills
• Office experience
• Medical receptionist
• Technical support
• Microsoft Word
• Phone etiquette
• Typing
• Appointment scheduling
• Serving
• Microsoft Outlook
• English
• Dental office experience
• Medical office experience
• Clerical experience
• Sales
• Law Enforcement
• Data entry
• Restaurant experience
• Word processing
• Front Desk
• Customer service
• Serving Experience
• Computer skills
• Bilingual
• Administrative experience
• Cash handling
• Microsoft Powerpoint
• Windows
• Call center
Certifications and Licenses
Driver's License
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