Project Manager Scrum Master

John-Jury Luis

El Granada, California • ************@*****.*** • linkedin.com/in/johnjuryluis

Engineering Project Manager

Accomplished Technical Project Manager and Certified Scrum Master with 5+ years of experience managing 2 teams of 6-8 developers and leading up to 8-10 roadmap projects in parallel. Adept at delivering complex, customer-facing products under demanding timelines by optimizing workflows, improving cross-functional collaboration, and proactively mitigating risks. Hands-on leader with expertise in Agile methodologies, software development lifecycle (SDLC), and quality engineering. Proven track record of managing multi-functional project schedules, driving technical discussions, and ensuring seamless execution of software development and engineering initiatives. Adept at facilitating communication between software engineering, product design, QA, and external partners to drive successful outcomes.

SKILLS

Agile Methodologies (Scrum,Kanban), Budgeting, Change Management, Client Engagement, Communication, Conflict Resolution, Confluence, Continuous Improvement and Operational Efficiency, Executive Status Reporting, Global Cross-Functional Team Collaboration, JIRA, Leadership, Negotiation Skills, Organizational Skills, Proactive, Problem-Solving, Process Documentation, Project Management, Project Roadmap Planning, Resource Planning, Risk Management, Scrum Master Certified (SMC), Software Development Lifecycle, Stakeholder Communication, Team Leadership, Mentorship,and Coaching, Test Engineering, Workflow Optimization WORK EXPERIENCE

Major League Baseball • San Francisco Bay Area • 01/2019 - 12/2024 Technical Project Manager

Led multiple concurrent software projects, overseeing scope, requirements, timelines, resource allocation, and risk assessments, resulting in on-time delivery of high-quality products and applications.

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Improved team velocity by 32% over six months by refining sprint planning processes, implementing effective sprint inspection practices, identifying and mitigating risks, and fostering collaboration through agile coaching.

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Developed and implemented a structured escalation process, reducing the time JIRA tickets stayed blocked by 41%.

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Facilitated Scrum ceremonies, including sprint planning, stand-ups, retrospectives, and reviews, ensuring teams remained focused and aligned with business goals.

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Managed full project lifecycles from conception to deployment, leading to improved web page performance and enhanced user engagement.

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Drove stakeholder alignment across Software Engineering, Product Design, and QA teams to prioritize and execute feature development initiatives aligned with business objectives.

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Delivered comprehensive performance metrics and executive reports, ensuring transparent communication and data-driven decision-making.

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Partnered with software development, design, and QA teams to track deliverables and ensure high-quality software releases, reducing post-launch defects.

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Senior Software Test Engineer

Google • San Francisco Bay Area • 07/2014 - 01/2019 Test Engineer

Dropcam • San Francisco Bay Area • 01/2014 - 07/2014 QA Engineer

Shutterfly, Inc. • Redwood City, CA • 06/2005 - 10/2013 Senior QA Manager

Quality Partners • Pleasanton, CA • 05/1997 - 06/2005 QA Project and Account Manager

Apple • Cupertino, CA • 01/1996 - 01/1997

QA Lead, Multimedia Integration Quality

EDUCATION

Music Engineering Technology

University of Silicon Valley • University of Silicon Valley CERTIFICATIONS

Scrum Master Certified (SMC) • 09/2024 - 09/2026

Scrum Alliance

Established cross-functional process improvements, reducing development cycle time while maintaining code quality and stability.

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Strong technical orientation with the ability to understand complex software architectures and manage dependencies across teams.

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Demonstrated ability to influence cross-functional teams, drive decision-making, and execute complex software initiatives in dynamic environments.

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Adept at handling ambiguity, deconstructing complex problems, and leading teams toward innovative solutions.

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Managed global QA teams to standardize processes, implement best practices, and streamline workflows across geographically dispersed locations.

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Developed and executed comprehensive test plans and strategies, increasing test coverage by 30%.

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Executed acceptance, functional, and regression tests, resulting in a 27% decrease in post-release defects by identifying and addressing critical issues pre-launch.

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Managed a test engineering team, delivered multiple E-Commerce projects in parallel and prioritized tasks aligned with business goals and revenue objectives.

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Ensured the satisfaction of key client accounts through direct face-to-face interactions, delivering tailored quality assurance solutions, managing project budgets, and optimizing resource allocation to meet customer expectations and deadlines.

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• SQA for Multimedia Integration across all Mac systems and OS configurations

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