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Property Manager Real Estate

Location:
Ann Arbor, MI
Posted:
March 18, 2025

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Resume:

DOLORES DETAVERNIER

**** ********* ** #*

Ypsilanti, MI 48197

734-***-****

********@*****.***

PROFESSIONAL SUMMARY

Property Manager and licensed Real Estate professional with over 27 years of experience. Proven expertise in tenant relations, sales, marketing and business transactions.

SKILLS

●Realtor

●ARM certified

●Tenant and eviction laws

●Resident Retention

●Strong Closer

● Performance driven

●Resident focused

●Accounts receivable and payable

●Knowledge of Federal Fair Housing Laws

●Proficient in Word and Excel

WORK HISTORY

Property Manager 10/2007 to 05/2017

Promanas Group

2433 Oak Valley Drive, Ann Arbor, MI 48103

●Maintained and wrote original leases and renewals.

●Developed, reviewed and submitted operating and capital budgets.

●Verified all customer complaints were handled promptly and appropriately.

●Maximized rental income while minimizing expenses through effective planning and control.

●Prepared specifications, solicited bids and approved contracts for building services.

●Communicated effectively with owners, residents and on-site associates.

●Analyzed operational information for impact on NOI, identified trends and recommend appropriate adjustments.

●Verified income, assets and expenses.

●Completed a file tracking sheet for each applicant.

●Supervised maintenance and office staff.

●Completed final walk-through and processed security deposit refund.

Property Manager 05/1990 to 09/2007

Huron Towers

2200 Fuller Court, Ann Arbor, MI 48105

●Managed two 12 story high-rises consisting of 360 units and 10 commercial suites averaging

99% occupancy.

●Hired and supervised 14 office and maintenance personnel.

●Planned and supervised all renovations and capital improvements.

●Created all marketing materials and ran campaign.

●Implemented a kitchen and bath upgrade program.

●Initiated and managed an executive furnished apartment program.

●Negotiated cell tower contracts.

●Processed accounts payables and receivables.

●Established an on-site cafe and fitness center.

EDUCATION

Eastern Michigan University

BS in Marketing



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