Quality Assurance Software

Amy R Kelly

Software Quality Assurance

***********@*****.*** . 417-***-****

Springfield, MO 65802

Tech-savvy and analytical professional with extensive experience in driving software quality assurance activities

coordinating interdisciplinary teams, and evaluating project deliverables. Proven success in accomplishing functional

application requirements and designing specifications in compliance with established standards. Adept at devising test

plans, implementing effective strategies, and exploring and mitigating potential deficiencies. Expert at

troubleshooting/resolving coding issues, steering test automation development, and collaborating with engineers. Possess

exceptional talent for cultivating strong relationships with significant stakeholders and optimizing organizational profitability

Areas of Expertise

a Continuous Process Improvement

a Software Development Lifecycle

New & Emerging Technologies

Programming & Designing

Data Transfer & Migration

Quality Assurance

System Integration & Analysis

Complex Problem Resolution

Software Application

Professional Experience

Quality Assurance Analyst Enterprise System Development Jack Henry & Associates, Monett, MO

Quality Assurance Analyst Enterprise System Development Performed various tasks, including functional, performance, and technical QA, as wel as user acceptance to ensure

compliance with set standards and policies. Facilitated in tracking, analyzing, reporting and resolving defects to execute

process of logging and monitoring bugs or errors during software testing. Incorporated WebInspect, Regex, SQL, Code

Auditor, Project Analyzer, and Query Analyzer, as wel as Mercury Tools, incorporating LoadRunner, Test Director, and

Quality Center for detecting SQL injection vulnerabilities in applications

• Tested and verified multiple PeopleSoft applications, such as Human Resources, CRM, jSource, Help Desk

SharePoint and Finance to streamline all organizational activities

• Employed key knowledge of creating test cases and plans, as well as load and performance testing

Karmak, Carlinville, IL

Quality Assurance - Implementation Software Engineer Assisted customers and sales department with technical issues, analyzed client data hroughout conversion, and fixed

ProfitMaster's bugs. Evaluated new converted SQL database, performed necessary adjustments, and created and imparted

product-training courses. Assessed business systems, provided assistance with software product development prior to and

during deployment. Responded to sales calls as per requirement to ensure complete client satisfaction

• Integrated ProfitMaster; business system software application and comprehended respective relationship with

legacy applications, such as Alpha and AS400 based programs. Designed and developed appropriate functional specifications and executed thorough quality control testing.

Achieved employee of month award for installing Canadian financial system for large truck industry

Additional Experience

Healthcare Product Support, McKesson, Irving, TX

Medical Service Representative, Roche Diagnostics, Santa Clara CA HPLC Specialist/Sales Consultant, Phenomenex, Madrid Avenue Torrance, CA Education

Bachelor of Science in Environmental Health, Major: Psychology Purdue University, West Lafayette, IN

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