Programming Languages: Python, R-Studio, R, SQL Analytics Software &

YIHSIEN (JOHNSON) TSENG

+1-984-***-**** www.linkedin.com/in/yi-hsien-tseng-b65b96262 **********@*****.*** Education

University of the Pacific, Stockton, CA. Jan 2023 - Dec 2024 Master of Business Analytics GPA:3.96

Relevant Coursework: Database Systems, Machine Learning, Advanced Business Analytics

• Developed a Python-based dynamic ad system for restaurants, enabling real-time updates, personalized interactions, and automated pricing, enhancing efficiency and customer engagement.

• Developed machine learning models for spam detection, social media analysis, and customer segmentation, enhancing business insights and efficiency.

Feng Chia University, Taichung, Taiwan Sep 2017 - June 2021 Bachelor of Statistics GPA:3.5

Relevant Coursework: Predictive Analytics, Financial Analysis, Multivariate analysis, Insurance Mathematics

• Awarded Third Place in the Advanced Predictive Analytics Modeling Competition. Work Experience

Senior Business Analyst Dec 2024 -Present, San Diego JZ home LLC

Python JMP R-Studio SQL PowerBI

• Developed a dashboard analyzing over 500 customers to compare performance and ensure optimal profitability.

• Improved cost efficiency by 7% through project cost, profitability, and ROI analysis.

• Enhanced operational efficiency, achieving a 20% reduction in project expenses. Business Analysis& Development Intern(Remote) Jun 2024 -Sep 2024, Netherland SpectX B.V.

Excel Python SQL R-Studio ArcGIS

• Identified new business opportunities, expanding inspections from wind turbine blades to CUI in Oil & Gas pipelines

• Optimized the sales pipeline to enhance potential customer conversion, increasing lead engagement and improving revenue prediction accuracy by 8.3%.

• Formulated data-driven marketing strategies and strengthened financial analysis and reporting systems, empowering data- backed decision-making and sustained business growth. Data Analyst for University of the Pacific International Oct 2023 -May 2024 Excel Python SQL R-Studio

• Created a dynamic dashboard to track and manage UOPI’s results across 30+ events efficiently.

• Presented to UOPI with Delivered data-driven insights to UOPI, empowering strategic and informed decision-making MSBA JMP Teaching Assistant Sep 2024 -Dec2024

• Sharpen my JMP proficiency to handle complex analyses and data visualization effectively.

• Enhance my teaching and communication skills by explaining technical concepts clearly and concisely.

• Achieve a professional-level understanding of JMP to apply advanced features in real-world scenario. TECHNICAL SKILLS

• Programming Languages: Python, R-Studio, R, SQL

• Analytics Software & Productivity Tools: Office suite, ArcGIS, PowerBI, Google Suite, Tableau, JMP, RapidMiner

• Finance: Insurance license, Finance Analyst

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