Project Manager Business Development

Tathiana Arones

Current based in Louisiana, United States – Willing to relocate globally

+1-225-***-**** *****.*@*******.*** linkedin.com/in/tathianaarones/ PROJECT MANAGER

Detail - oriented Industrial Engineer with extensive experience in aerospace, mining, energy and oil & gas industries. Expertise in project management, business development and process optimization. Proven ability to lead cross-functional teams, drive efficiently and deliver results in complex, high-stakes environments. Core competencies include: Project Management Critical Thinking Business Knowledge Research Problem Solving Lean, Scaled Agile Product Management Process Improvement Collaboration Task Delegation Analysis Communication Time Management Innovation Leadership Agile Methodologies

Forecasting SCRUM Cross-Functional Team Leadership PROFESSIONAL EXPERIENCE

Boeing – NASA Artemis Program 09/2022 – 01/2025

Project Manager & Tooling Engineer

Lead thermal protection, engine integration, software management, and pneumatic systems projects for core & upper stages.

Delivered 0% overdue tasks during the first quarter, recovering project schedule by building consensus with stakeholders.

Developed strategic guidance and oversight of activities to streamline deliverables across 5 projects by using waterfall principles.

Implemented more than 7 mitigation plans by organizing budget, schedule, and technical performance to resolve critical issues. MS4M 08/2020 – 12/2021

Business Development Chief

Managed contracts and business development for Mining Management Systems in the Peruvian market.

Negotiated 1st contract with Volcan Mining, expanding client base through planning, programming, and budgeting solutions. Deltron Group 05/2018 – 12/2019

Chief Brand Officer

Directed post-sales service and brand strategy for technology products.

Created a customer loyalty strategy for the top 4 regional retailers, boosting retention by personalizing offers for each customer.

Covered 70% of the technical service market by establishing a technical service network. Modular Mining Systems (Komatsu Group) 03/2017 – 09/2017 Commercial Manager

Developed sales strategies for fleet maintenance in underground mining.

Negotiated contracts with 3 regional mining companies by identifying their needs and offering competitive pricing.

Delivered tailored maintenance solutions to 2 new mining operators by implementing data science methodologies. ADDITIONAL RELEVANT EXPERIENCE

SKF (Peru, Bolivia, Paraguay) 06/2011 – 03/2015

Customer Service Manager

Oversaw after-sales service for key accounts in the South American market.

Reduced complaint resolution time by 65%, from 20 to 7 days by developing process improvements.

Saved 3% in operational costs by leading Six Sigma projects in warehouse and customer service areas.

Launched and Led Continuous Improvement Program by using Lean tools and program metrics of cost and schedule. Royal Vopak 07/2009 – 06/2011

Customer Service Chief

Managed oil & gas industry operations and communications.

Increased NPS by 20 points in the first year by improving customer satisfaction and managing new commercial agreements.

Increased 5% demand in the Terminal in 3 months by initiating customer loyalty programs that offered complimentary training and certification in critical areas such as tanker operation, preventive driving, inspection procedures, personal protective equipment (PPE), handling protocols, placarding, and risk analysis for tanker truck drivers. EDUCATION

Master of Business Administration (MBA)

Monterrey Institute of Technology & Higher Education, Monterrey, Mexico Bachelor of Science (BS) in Industrial Engineering Pontifical Catholic University of Peru, Lima, Peru (ABET accreditation) CERTIFICATION

Scrum Fundamentals Certification (SFC)

Project Management Professional (PMP)

Lean Six Sigma Master Black Belt

Design Thinking Methodology

TECHNICAL SKILLS

CRM: Siebel, Salesforce

ERP: SAP, JD Edwards

Auto CAD, SolidWorks, Power BI, Jira

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