Administrative Assistant Community Engagement
Resume:
JONATHAN WILCOX
***** ********* ***, ****** *******, LA. 70726
****************@*****.***
OBJECTIVE
Dedicated and results-driven professional with a strong background in facility management, team leadership, and community engagement. Experienced in overseeing church operations, managing volunteers, and coordinating renovation projects to enhance the functionality and welcoming atmosphere of spaces for families, particularly those in need. Skilled in implementing streamlined systems to improve efficiency and response times, while also providing counseling and emotional support to families through outreach programs. Adept at fostering strong community connections, enhancing team morale, and creating safe, accessible spaces for at-risk individuals. Seeking a challenging position to leverage my leadership, organizational, and community-building skills to contribute to impactful projects, continue professional growth, and make a positive difference in the lives of individuals and families.
EXPERIENCE
Champions Centre - Yakima
Maintenance Director & Administrative Assistant May 2021 – Present (Volunteer then Employed)
Managed Church Facilities: Oversaw daily operations, ensuring facilities were safe, functional, and welcoming for families, fostering engagement in church events and activities.
Led Staff and Volunteers: Guided staff and volunteers, motivated teams, and maintained high morale to efficiently serve low-income families and support community services.
Implemented Work Order Systems: Streamlined maintenance processes, prioritized urgent repairs, and improved response times, ensuring efficient support for both church and families in need.
Coordinated Renovation Projects: Managed renovations with contractors and volunteers, transforming church spaces into functional, inviting environments for families, especially those in need.
Counseling and Community Engagement: Assisted with counseling services, provided emotional support, and facilitated youth and outreach programs to meet family needs.
Built Strong Relationships: Fostered connections within the church community, ensuring collaboration and support for at-risk families through various programs.
Enhanced Family Support: Focused on creating safe, accessible spaces, ensuring families’ needs were met through engagement and resource availability.
United States Postal Service
Mail Carrier September 2018 – April 2021
Delivered mail and packages accurately and efficiently, adhering to schedules.
Organized delivery routes for improved operational efficiency.
Maintained a clean driving record and adhered to USPS safety protocols.
Cross Point
Youth Director June 2017 – June 2018
Developed and led youth programs that increased participation by over 50%.
Provided mentorship and spiritual guidance to middle and high school students.
Coordinated mission trips, retreats, and community events to support personal and spiritual growth.
Recruited, trained, and managed volunteer leaders, aligning efforts with church goals.
EDUCATION
Psychology
Northwest University September 2021 – February 2025
GPA: 3.92/4.0, Dean’s List every semester.
Graduating with honors (Summa Cum Laude).
Studied cognitive behavior, psychological principles, Sociology, and research/analytical methods.
Awarded Outstanding Achievement in research design and statistical analysis.
AWARDS AND ACKNOWLEDGEMENTS
Throughout my career, I have consistently demonstrated leadership, community engagement, and academic excellence. At Northwest University, I maintained a 3.92 GPA, earned Summa Cum Laude honors, and was awarded Outstanding Achievement in Research Design and Statistical Analysis. At Champions Centre, I was recognized for enhancing the church environment and fostering connections with at-risk families. I implemented efficient systems that improved team morale and service delivery and was named Volunteer of the Year for my dedication to outreach and counseling programs. I have led diverse teams in various operational and outreach environments, managed large-scale projects, and empowered individuals through youth programs, mission trips, and community events. These experiences have strengthened my leadership abilities and fueled my passion for community service and personal growth.
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