Tyler Simmons
Houston, TX *****
*********@*****.***
Customer-focused professional with a track record of delivering outstanding service and resolving complex issues. Excellent communication and problem-solving skills. Adept at handling high call volumes and maintaining a positive customer experience. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Furniture, Cashier, Floor
Big Lots - Houston, TX
February 2021 to July 2022
FedEx Package Handler
FedEx - Houston, TX
November 2020 to February 2021
Ross Sales Associate
Ross Dress For Less - Houston, TX
November 2019 to January 2020
Seasonal
UPS Driver Helper
UPS
December 2018 to February 2019
Education
Diploma
Westbury High School - Houston, TX
Communication
Texas Southern University
Skills
• Merchandising
• Cash Handling
• Serving Experience
• Customer Service Agent (3 years)
Additional Information
• Excellent communication skills, both written and verbal
• Proficient in using CRM and ticketing systems
• Strong problem-solving and conflict resolution abilities
• Ability to work independently and meet remote work expectations
• Time management and multitasking skills